Business Development & Sales Operations Coordinator (MSP)

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TYPE OF WORK

Any

SALARY

$5

HOURS PER WEEK

40

DATE UPDATED

Sep 30, 2026

JOB OVERVIEW

***Applicants who do not read this entire job posting and follow all application instructions will not be considered.***

About OHmazing Tech

OHmazing Tech is a growing Managed Services Provider (MSP) focused on helping organizations improve their technology, cybersecurity, Microsoft 365 environments, business processes, automation, and overall IT strategy.

We are looking for a highly organized, professional, and proactive Business Development & Sales Operations Coordinator to become a key member of our team.

This is not a simple appointment-setting position.

The ideal candidate will be responsible for generating opportunities, managing prospect communications, supporting the sales process, maintaining CRM data, preparing sales documentation, coordinating client onboarding activities, and helping identify new ways to generate and nurture business opportunities.

We're looking for someone who thinks creatively, takes initiative, and constantly looks for new ways to identify and engage potential clients.

Who We're Looking For

We are specifically seeking someone who:

Speaks excellent English
Has little to no discernible accent
Has experience working for an MSP, technology company, cybersecurity provider, software company, or B2B services organization
Is comfortable speaking with executives, attorneys, business owners, office managers, and decision-makers
Is highly organized and detail-oriented
Can work independently without constant supervision
Has strong business development instincts
Can contribute ideas and strategies for sourcing new leads and opportunities

If you're simply looking to make cold calls from a script, this is not the right fit.

If you enjoy building relationships, creating opportunities, staying organized, and helping drive company growth, we'd love to hear from you.

Key Responsibilities

Business Development & Prospecting
Conduct outbound prospecting through phone calls, email outreach, LinkedIn, networking opportunities, and other channels
Research organizations and identify key decision-makers
Qualify prospects and gather relevant business information
Schedule discovery meetings, technology assessments, demos, and consultations
Conduct follow-up activities with prospective clients
Re-engage dormant leads and opportunities
Develop creative methods for generating new business opportunities
Continuously recommend new lead sources, prospecting strategies, outreach campaigns, and business development initiatives
Lead Research & Sourcing

We expect this individual to be proactive in helping us find new opportunities.

Responsibilities include:

Identifying new lead sources
Researching industry-specific prospect lists
Finding new business communities, networking groups, and associations
Leveraging LinkedIn and social selling techniques
Researching target industries and market opportunities
Developing creative prospecting campaigns
Identifying referral opportunities and strategic partnerships
Recommending new tools, databases, and lead-generation strategies

Candidates should be prepared to discuss specific methods they have used to generate leads in previous roles.

Sales Administration

This role provides significant support to the sales process.

Responsibilities include:

Preparing proposals
Preparing Statements of Work (SOWs)
Preparing Managed Services Agreements (MSAs)
Generating client-facing documentation
Coordinating electronic signature requests
Maintaining proposal and contract files
Tracking document status throughout the sales cycle
Ensuring sales documentation remains accurate and organized
Supporting pricing and package preparation activities
Assisting leadership with sales presentations and meeting preparation
CRM Administration
Maintain and update CRM records
Create and manage Accounts, Contacts, Leads, and Opportunities
Document all prospect interactions
Maintain detailed call notes and activity history
Research and update decision-maker information
Manage lead statuses and follow-up activities
Monitor CRM accuracy and data quality
Identify duplicate records and data inconsistencies
Generate activity and pipeline reports
Meeting & Calendar Coordination
Schedule appointments and discovery meetings
Coordinate calendars between prospects and internal staff
Send calendar invitations and confirmations
Manage appointment reminders and follow-ups
Assist with webinar registrations and event attendance
Coordinate onboarding meetings and kickoff calls
Ensure prospects receive all necessary information prior to meetings
Client Onboarding Coordination

Once opportunities close, this individual helps facilitate a smooth transition into onboarding.

Responsibilities include:

Assisting with client onboarding coordination
Scheduling kickoff meetings
Tracking onboarding documentation
Gathering necessary client information
Coordinating communication between internal teams and clients
Helping ensure a professional transition from sales to service delivery
Marketing & Campaign Support
Support email marketing initiatives
Assist with webinar promotion and registration activities
Execute prospecting campaigns
Support LinkedIn engagement activities
Track campaign results and engagement
Assist with event and networking follow-ups
Help improve outreach messaging and campaign effectiveness

Required Qualifications

Communication Skills
Exceptional written and verbal English communication
Professional phone presence
Little to no accent
Strong interpersonal communication skills

Experience

2+ years of MSP, technology, software, cybersecurity, or B2B business development experience
Experience with outbound prospecting and appointment setting
Experience supporting sales activities and sales administration
Experience preparing business documents and client-facing communications
Technical Skills

Experience with some or all of the following:

Microsoft 365
Outlook
Microsoft Teams
SharePoint
CRM platforms (Dynamics 365 preferred)
LinkedIn
Electronic signature platforms
Calendar scheduling tools
Lead generation platforms
Professional Characteristics
Highly organized
Strong attention to detail
Self-starter
Resourceful problem solver
Process-oriented
Persistent and resilient
Professional and dependable
Able to manage multiple priorities simultaneously

What Success Looks Like

Success in this role is measured by:

Qualified opportunities created
Discovery meetings scheduled
CRM data accuracy
Follow-up consistency
Proposal turnaround time
Contract administration accuracy
Onboarding coordination effectiveness
New lead-generation ideas implemented
Contribution to overall company growth
Application Instructions

To be considered for this position, you must submit ALL of the following:

1. Include the following phrase:

"I am interested in working with OHmazing."

2. Attach your resume or CV.

3. Submit a voice recording introducing yourself and describing:

Your business development experience
Your MSP experience (if applicable)
Your experience with sales administration
Your experience with CRM systems

4. Provide a cold outreach script.

Explain how you would approach a new prospect for managed IT services.

5. Provide three ways you would generate new leads for our organization.

We are specifically interested in candidates who can bring fresh ideas to lead generation and business development.

Applications missing any of the items above will not be reviewed.

Bonus Points:

MSP experience
Managed IT Services sales experience
Cybersecurity sales experience
Microsoft 365 experience
Dynamics 365 experience
HaloPSA experience
ConnectWise experience
IT Glue experience
LinkedIn Sales Navigator experience
BNI, Chamber, Provisors, networking group, or referral-marketing experience
Experience supporting legal, healthcare, financial, or professional-services organizations
Compensation

Competitive base compensation plus performance-based incentives tied to opportunity creation, sales support activities, and company growth objectives.

Join OHmazing Tech and help us build meaningful client relationships, generate new opportunities, support the sales process, and contribute directly to the growth of a rapidly expanding technology organization.

SKILL REQUIREMENT
Microsoft Dynamics 365 Lead Generation Business development
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