Business Development & Intake Specialist - US Law Firm

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TYPE OF WORK

Full Time

SALARY

$900/month

HOURS PER WEEK

40

DATE UPDATED

Oct 18, 2026

JOB OVERVIEW

We are a growing U.S.-based elder law firm that helps seniors and their families navigate important legal matters. We are looking for a friendly, reliable, and organized Business Development & Intake Specialist who enjoys talking to people, following up consistently, and keeping leads organized.

This role is primarily focused on outbound calling and lead follow-up. You will work closely with our Business Development Team to contact leads from community events, build rapport, schedule appointments, and ensure no opportunity falls through the cracks.

Responsibilities
- Business Development (Primary Role)
- Make outbound calls to event-generated leads
- Consistently follow up with prospects
- Document all call activity and lead updates
- Maintain accurate CRM and lead trackers
- Coordinate with the Business Development Team on lead status
- Help move interested prospects toward scheduling a consultation

Intake Support (As Needed)
- Answer incoming calls professionally
- Speak with potential clients and address basic questions
- Schedule consultations and appointments
- Follow up on inquiries and missed appointments
- Maintain accurate call notes and records

We're Looking For Someone Who:
- Speaks and writes English clearly
- Is confident and comfortable making outbound calls
- Is friendly, professional, and personable on the phone
- Is organized and detail-oriented
- Takes ownership and follows through consistently
- Can manage multiple tasks and priorities
Is comfortable using CRMs, spreadsheets, and online tools

Preferred Experience
- Outbound calling
- Appointment setting
- Customer service
- Business development
- Intake or call center support
- Experience is a plus, but attitude, reliability, and communication skills are most important.

Schedule
Mon, Wed, Fri: 10:30 AM – 7:30 PM EST

Tue & Thu: 9:30 AM – 6:30 PM EST

Benefits
- 15 Days PTO
- Paid Holidays
- HMO Coverage
- Rice Subsidy
- Monthly Performance Bonuses
- Long-Term Growth Opportunity

How to Apply
Please submit:
- Your updated resume
- A short video introducing yourself and explaining:
Why you're interested in the role and
Your experience with outbound calling, follow-up, or customer service

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