Business Development & Growth Specialist

About Glow Up Hub
Glow Up Hub is an AI platform for beauty salon owners. Owners upload their own policies and procedures, and their staff get instant, accurate answers from the platform instead of texting the boss. We are a small, founder-led team getting ready to launch.

The role
Your goal is to get as many salons signed up as possible, by any ethical route that works. That includes everyday salons who sign up on their own/ low touch point, larger accounts (franchises and chains, salon groups with three or more locations, top tier accounts), and sales driven by influencers, beauty coaches, affiliates and referral partners, plus media and PR outreach and award entries, which are a main part of the role. All your communication is written, by email and message, with no phone calls. You will be measured on paying salons signed up through your channels with bonuses/ pay increases to be determined after an agreed upon amount of time.

What you will do
Your work falls into six areas: everyday salons, larger accounts, influencers, beauty coaches and affiliates, referrals and partnerships, media, PR and awards, and reporting.


Everyday salons (low touch/ no touch signups),

Find independent salon owners across Australia and New Zealand, and message them with a clear reason to try Glow Up Hub and a link to sign up. Getting stand alone salons signing up will be your main focus initially
Join salon owner groups and communities, and turn useful conversations into signups
Follow up with people who showed interest or started signing up but did not finish, using lists we share
Reply personally to warm leads and interested salon owners from social, ads and groups, so no interest goes cold
Test new channels and report which ones bring in paying salons at the lowest effort


Larger accounts (top tier and enterprise),

Build target lists of franchises and chains, salon groups with three or more locations, and large salons likely to suit the top tier. This will be further into your role once we have a certain amount of salons already signed up
Reach out by email, LinkedIn and Instagram, and follow up until you get an answer (within reason)
Arrange demos with the founders by message, with notes on each prospect including their pain points
Support larger deals with proposals, follow-ups and answers to common objections


Influencers, beauty coaches and affiliates,

Find and approach beauty coaches, salon coaches, beauty educators, industry creators and salon owners with an engaged audience
Build our affiliate program from scratch and manage it, including tracking links, payouts and the information partners need to promote us
Onboard new affiliates and partners with a welcome message, their tracking link and the assets they need
Check in with partners regularly, and follow up with any who go quiet
Brief influencers and track what each one brings in with reports


Referrals and partnerships,

Build and run a referral program from scratch for existing salons


Media, PR and awards,

Build and maintain a media list of trade press, small business and startup outlets, mainstream business media, podcasts and newsletters that reach salon owners
Send our pitches, using the story angles and drafts we provide, and write new pitches for news such as launches, milestones and customer results
Follow up until you get a reply, and pass any interview or feature request to the founders straight away
Find and enter relevant awards, such as beauty, small business, startup and technology awards, and write the entries using the information we provide
Pursue speaking, podcast and newsletter opportunities where salon owners are listening
Track every outlet, pitch, award and response in the CRM, including award deadlines


Reporting,

Keep a simple CRM of every prospect, partner and affiliate, and what stage they are at
Send a short weekly report: outreach sent, replies, meetings booked, signups from each channel, and what to try next

What success looks like
We will agree signup targets together once we launch. Until then, here is what we expect in your first three months.

Month 1: finish training, build your first target lists and start outreach
Month 2: launch the affiliate and referral programs and begin media and award outreach
Month 3: have partners and channels bringing in paying salons, and tell us what is working so we can set targets

How the role works
You report to Laura, our CEO, and work closely with Kirsty, our CMO, on influencer and affiliate campaigns.

The founders run any calls, demos and negotiation on larger deals, and you arrange them in writing and prepare the notes
Partner terms, commission rates and discounts are agreed with the founders before you offer them
You use our own tools, such as the CRM and Klaviyo, through role-based permissions
We pay for the tools you need
Everything you send to a prospect or partner is approved first for the first few weeks


What we are looking for
The essentials are proven B2B outreach, persistence, and strong written English.

Must have

Experience in B2B sales, business development or partnerships, ideally selling software or services to small businesses
Experience writing pitches and press outreach, such as to journalists, podcasts or award panels, with examples
Strong written English with a warm, professional tone for Australian business owners
A track record of cold and warm outreach that led to booked meetings or signed deals, with examples
Organised and persistent, with a habit of following up and keeping a CRM up to date
Overlap with Melbourne business hours (AEST/AEDT) for at least a few hours a day

Nice to have

Experience running affiliate, referral or influencer programs
Experience in beauty, wellness or salon software


What this role is not
This is a growth and partnerships role, not a call centre or a support desk.

You will not make or take phone calls, as all communication is written
You will not set pricing, discounts or commission rates without approval
You will not promise features that are not built yet
You will not handle customer support or onboarding

Terms
This is a remote, part-time role to start, paid hourly and measured on paying salons signed up through your channels.

Hours: part-time to start, with room to grow
Rate: [hourly rate to confirm, paid either weekly monthly]
Trial: four weeks paid, with a review at the end
Location: remote / work from home. We are located in Melbourne, Australia
Confidentiality: you will sign a confidentiality agreement, as you will see unreleased product
Ownership: all lists, files and accounts you work on belong to Glow Up Hub

What you get
You get paid training up front and a real chance to grow into a full time role.

Paid training at the start, covering the product, our scripts and how we work
The opportunity to move to full time as the business grows
Paid trial task
Shortlisted applicants complete one paid task, so we can see how you prospect and write before we d ---------- . It should take about three to four hours, paid at your stated rate.

Build a list of 15 salon groups, beauty coaches, educators or industry creators in Australia who could bring us customers, with a link and a one line reason for each
Write a short first message for one of them, and a follow-up message for if they do not reply
Suggest three ways we could partner with them, such as an affiliate offer or a referral deal
List five media outlets, podcasts or awards in the beauty or small business space that suit us, and write a short pitch for one of them
We will supply a one page summary of the product to work from.

How to apply
Send us a short message and examples of your outreach or sales results. Please include:

A few lines on your experience in B2B sales, business development or partnerships and how your experience could work within this business
One or two examples of outreach you wrote and the result it got
Any experience with affiliate, referral or influencer programs
Your hourly rate and your weekly availability including overlap with Melbourne hours