Business Development Associate – SaaS (UK & Ireland Market)

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: TYPE OF WORK

Full Time

: SALARY

$500/month

: HOURS PER WEEK

40

: DATE UPDATED

Sep 19, 2026

JOB OVERVIEW

About MindDiary

MindDiary is an early-stage practice management platform built for therapists and counsellors in Ireland and the UK. It helps practitioners manage enquiries, client intake, appointments, notes, payments and between-session engagement in one place.

We are hiring a full-time Business Development Associate to help us find, engage and onboard our first group of customers. You will work directly with the founder and play an important role in developing MindDiary’s sales process.

What you will do

• Research independent therapists, counsellors and small therapy practices in Ireland and the UK
• Identify relevant prospects and build accurate contact lists
• Contact prospects through personalised email, LinkedIn and phone outreach
• Have professional and friendly conversations with potential customers
• Understand how therapists currently manage appointments, intake forms, notes and payments
• Identify suitable prospects and schedule product demonstrations with the founder
• Follow up consistently with prospects and demo attendees
• Help convert interested therapists into early customers or design partners
• Assist new customers during their initial onboarding
• Keep contact information, conversations and lead statuses updated in the CRM
• Collect customer feedback and report recurring needs, questions and objections
• Test different outreach approaches and improve them based on results
• Provide a clear weekly report covering outreach, replies, conversations, demos and outcomes

What we are looking for

• Strong spoken and written English
• Confident and professional communication over email, phone and video calls
• Experience in business development, sales, appointment setting, lead generation or customer service
• Comfortable initiating conversations with new prospects and handling rejection professionally
• Able to personalise outreach instead of sending generic mass messages
• Strong research, organisation and follow-up skills
• Dependable, self-motivated and comfortable working independently
• Willing to learn the MindDiary product and understand the needs of therapists
• Available full-time with substantial overlap with Ireland and UK business hours
• Reliable internet connection, working computer and a quiet environment for calls

Nice to have

• Experience selling SaaS or other online services
• Experience working with healthcare, therapy, wellness or professional-services businesses
• Familiarity with CRM systems, LinkedIn prospecting and cold-email tools
• Previous experience working remotely with an international company
• Experience supporting customer onboarding or delivering software demonstrations

Working hours

This is a full-time remote position requiring 40 hours per week. Your schedule must include substantial overlap with Ireland and UK business hours because prospects will be contacted during their working day.

Compensation

• US$500 per month
• Additional performance bonuses based on qualified demonstrations and paying customers
• Long-term opportunity with compensation reviews as MindDiary grows

How success will be measured

• Suitable prospects researched and contacted
• Quality and personalisation of outreach
• Positive responses and qualified conversations
• Product demonstrations scheduled and attended
• Consistency and quality of follow-ups
• Paying customers generated
• Accuracy of CRM records and weekly reporting

How to apply

Please include the following:

1. A short introduction explaining your relevant experience
2. An example of how you previously generated leads, meetings or customers
3. A 60–90 second voice or video introduction
4. A short sample message you would send to an independent therapist in Ireland to introduce MindDiary
5. Your availability in Irish time
6. Confirmation that you are comfortable with the US$500 monthly salary

Please personalise your application and mention MindDiary. Generic applications that do not address the role will not be considered.

SKILL REQUIREMENT

Cold Calling English Speaking Business development

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Business Development Associate – SaaS (UK & Ireland Market)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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