Business Analyst

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: TYPE OF WORK

Any

: SALARY

5.81

: HOURS PER WEEK

TBD

: DATE UPDATED

Oct 14, 2026

JOB OVERVIEW

Senior IT Business Analyst

Work Arrangement: Fully Remote
Employment Type: Full-Time
Department: Information Technology / Business Operations
Reports To: IT Director / Business Analysis Manager
Experience Level: Senior (5+ years)

Position Summary

We are seeking an experienced and results-driven Senior IT Business Analyst to bridge the gap between business stakeholders and technology teams. The successful candidate will lead requirements gathering, analyze complex business processes, translate business needs into technical requirements, and support the delivery of technology solutions that align with organizational objectives.

This role requires strong analytical and problem-solving skills, excellent stakeholder management, and the ability to lead business analysis activities across multiple projects in a remote work environment. The Senior IT Business Analyst will partner with business leaders, project managers, software developers, quality assurance teams, and other stakeholders to ensure technology initiatives deliver measurable business value.

Key Responsibilities
Business Analysis and Requirements Management
Lead requirements elicitation sessions, stakeholder interviews, workshops, and discovery meetings to understand business needs and objectives.
Develop, document, and maintain business requirements documents (BRDs), functional requirements, use cases, user stories, acceptance criteria, and process documentation.
Translate business requirements into clear, actionable technical specifications for development and implementation teams.
Manage requirements traceability, prioritization, validation, and change control throughout the project lifecycle.
Identify gaps between current business capabilities and desired future-state processes, systems, and solutions.
Process Improvement and Solution Design
Analyze existing business processes, workflows, and systems to identify inefficiencies, risks, and opportunities for improvement.
Develop current-state and future-state process maps, workflow diagrams, and business process models.
Collaborate with technical teams and business stakeholders to evaluate solution options and recommend improvements.
Assess the business impact of proposed system changes, integrations, and technology implementations.
Recommend process standardization, automation, and technology enhancements that improve efficiency, accuracy, and operational performance.
Stakeholder and Project Collaboration
Serve as the primary liaison between business stakeholders and IT delivery teams.
Facilitate communication among business users, developers, architects, project managers, vendors, and leadership.
Lead requirements reviews, solution walkthroughs, and stakeholder alignment sessions.
Support project planning, scope definition, risk assessment, dependency management, and issue resolution.
Communicate complex technical concepts in clear, business-friendly language to audiences with varying levels of technical knowledge.
Provide regular updates on requirements status, project risks, decisions, and outstanding issues.
Systems Implementation and Testing
Support the implementation, enhancement, integration, and optimization of enterprise applications and business systems.
Develop test scenarios, test cases, and acceptance criteria based on documented requirements.
Coordinate and support user acceptance testing (UAT), including test planning, defect tracking, issue resolution, and stakeholder sign-off.
Validate delivered solutions against business requirements and expected outcomes.
Support deployment readiness, end-user training, implementation documentation, and post-implementation reviews.
Data Analysis and Reporting
Analyze business and operational data to identify trends, performance gaps, and improvement opportunities.
Develop reports, dashboards, and presentations to support business decisions and communicate project findings.
Use data-driven insights to evaluate proposed solutions and measure business outcomes.
Define and track key performance indicators (KPIs) to assess process effectiveness and solution performance.
Prepare recommendations and executive-level summaries to support strategic and operational decisions.
Remote Collaboration and Documentation
Work independently and proactively manage priorities in a fully remote environment.
Facilitate virtual meetings and maintain clear communication across distributed teams.
Maintain accurate, accessible, and well-organized project documentation.
Use collaboration and project management tools to track requirements, decisions, risks, and deliverables.
Build effective working relationships across departments and ensure alignment on project objectives and timelines.
Required Qualifications
Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field, or equivalent professional experience.
Minimum of 5 years of experience in IT business analysis, business systems analysis, or a related role.
Demonstrated experience leading requirements gathering, business process analysis, and solution definition for technology initiatives.
Strong experience developing business requirements documents, functional specifications, user stories, use cases, and acceptance criteria.
Experience working with software development, IT operations, enterprise applications, and cross-functional project teams.
Knowledge of software development life cycle (SDLC) methodologies, including Agile/Scrum and Waterfall.
Experience supporting system testing, user acceptance testing, defect resolution, and implementation activities.
Proficiency with Microsoft Excel, Word, PowerPoint, and process documentation tools.
Excellent analytical, organizational, communication, and problem-solving skills.
Proven ability to manage multiple initiatives, competing priorities, and changing requirements.
Ability to work effectively with minimal supervision in a fully remote environment.
Preferred Qualifications
Experience with Jira, Confluence, Microsoft Visio, L ---------- , or similar requirements and process mapping tools.
Familiarity with SQL, Power BI, Tableau, or other data analysis and reporting tools.
Experience with enterprise systems, application integrations, APIs, and data flows.
Knowledge of change management, process improvement, and business transformation practices.
Experience facilitating workshops and presenting recommendations to senior leadership.
Familiarity with IT governance, risk management, and system implementation best practices.
Professional certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or Agile-related certifications.
Core Competencies
Strategic and analytical thinking
Business and technical requirements management
Stakeholder engagement and relationship management
Business process modeling and optimization
Solution evaluation and problem resolution
Data analysis and evidence-based decision-making
Facilitation, negotiation, and conflict resolution
Project coordination and risk assessment
Written communication and executive presentations
Self-management, accountability, and remote collaboration
Key Performance Indicators (KPIs)

Performance in this role may be evaluated based on:

Quality, completeness, and timeliness of business requirements and project documentation.
Stakeholder satisfaction and alignment on business needs and solution outcomes.
Reduction in requirements-related defects, rework, and delivery misunderstandings.
Successful completion of business analysis deliverables within agreed project timelines.
Effectiveness of process improvements and technology solutions in achieving business objectives.
Quality of UAT support and readiness for solution implementation.
Demonstrated improvements in operational efficiency, process consistency, and measurable business outcomes.
Work Environment

This is a fully remote position. The Senior IT Business Analyst will collaborate with geographically distributed business and technology teams using virtual meeting platforms, digital collaboration tools, and project management systems.

Candidates must be comfortable leading virtual discussions, managing deliverables independently, and maintaining effective communication across teams. Occasional travel or scheduled meetings outside standard business hours may be required based on business needs.

Equal Employment Opportunity

[Company Name] is an equal opportunity employer committed to creating an inclusive and respectful workplace. Employment decisions are made based on qualifications, skills, experience, and business needs in accordance with applicable laws.

How to Apply

Qualified candidates are encouraged to submit their resume through [Application Link or Hiring Contact]. Please include relevant experience in IT business analysis, requirements management, process improvement, and technology project delivery.

Join our team and help transform business needs into effective technology solutions that deliver lasting value.

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Business Analyst

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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