Full Time
$400 - $500
40
Sep 12, 2026
We are a growing car rental company seeking a reliable, detail-oriented Business Administrator to help manage our daily operations virtually.
You will handle customer service, contract renewals, toll tracking, invoicing, bookkeeping, lead qualification, and a little bit of
This is a long-term, full-time opportunity for someone who is proactive, organized, and excellent at communication.
Responsibilities:
Answer customer calls, texts, and emails professionally and promptly.
Responds to leads and assist with converting inquiries into customers through marketing channels.
Review and manage customer toll charges; send invoices to customers.
Schedule and manage rental contract renewals
Record company expenses accurately in QuickBooks.
Create invoices, monitor weekly/daily payments, and follow up on overdue balances.
Conduct background checks on rental leads and contact qualified prospects
Provide administrative support to company leadership
Maintain organized digital records and logs
Verify driver's licenses and proof of address.
Send rental agreements through HoneyBook.
Track weekly rental renewals.
Manage E-pass/toll/ticket invoices.
Update customer records in the CRM.
Assist with the Captain Lex Rewards Program.
Other administrative and clerical tasks as assigned
Requirements:
At least 1–2 years experience in customer service, virtual assistance, or administrative support
Strong English speaking and writing skills
Experience with basic accounting and invoicing is a plus
Experience with QUICKBOOKS
Highly organized with strong attention to detail
Ability to work independently and meet deadlines
Reliable internet connection and backup plan for outages
Professional, polite, and customer-focused attitude
Familiarity with car rental businesses, CRM systems, and toll management.
Comfortable using Google Workspace (Docs, Sheets, Gmail)
Experience with Honey Book, QuickBooks, ConnectProio or similar CRM.
Ability to work during Eastern Time business hours.
Quiet home office with minimal background noise.
Ideal Candidate:
Takes initiative without needing constant supervision
Communicates professionally with customers
Learns new systems quickly
Can handle multiple tasks while staying organized
Pays close attention to detail
Is comfortable making phone calls and following up with customers
Training and documented procedures are provided.
40 hours/week (Full Time)
Hourly Pay
Must be available during regular business hours (Eastern Time)
Must be comfortable working independently and making decisions within company guidelines when management is unavailable.
Flexibility to respond to occasional urgent customer situations outside regular business hours is required.