Business Administrator (Virtual Assistant)

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TYPE OF WORK

Full Time

SALARY

$400 - $500

HOURS PER WEEK

40

DATE UPDATED

Sep 12, 2026

JOB OVERVIEW

We are a growing car rental company seeking a reliable, detail-oriented Business Administrator to help manage our daily operations virtually.
You will handle customer service, contract renewals, toll tracking, invoicing, bookkeeping, lead qualification, and a little bit of Facebook marketing.

This is a long-term, full-time opportunity for someone who is proactive, organized, and excellent at communication.

Responsibilities:
Answer customer calls, texts, and emails professionally and promptly.

Responds to leads and assist with converting inquiries into customers through marketing channels.

Review and manage customer toll charges; send invoices to customers.

Schedule and manage rental contract renewals

Record company expenses accurately in QuickBooks.

Create invoices, monitor weekly/daily payments, and follow up on overdue balances.

Conduct background checks on rental leads and contact qualified prospects

Provide administrative support to company leadership

Maintain organized digital records and logs

Verify driver's licenses and proof of address.

Send rental agreements through HoneyBook.

Track weekly rental renewals.

Manage E-pass/toll/ticket invoices.

Update customer records in the CRM.

Assist with the Captain Lex Rewards Program.

Other administrative and clerical tasks as assigned

Requirements:
At least 1–2 years experience in customer service, virtual assistance, or administrative support

Strong English speaking and writing skills

Experience with basic accounting and invoicing is a plus

Experience with QUICKBOOKS

Highly organized with strong attention to detail

Ability to work independently and meet deadlines

Reliable internet connection and backup plan for outages

Professional, polite, and customer-focused attitude

Familiarity with car rental businesses, CRM systems, and toll management.

Comfortable using Google Workspace (Docs, Sheets, Gmail)

Experience with Honey Book, QuickBooks, ConnectProio or similar CRM.

Ability to work during Eastern Time business hours.

Quiet home office with minimal background noise.

Ideal Candidate:

Takes initiative without needing constant supervision

Communicates professionally with customers

Learns new systems quickly

Can handle multiple tasks while staying organized

Pays close attention to detail

Is comfortable making phone calls and following up with customers

Training and documented procedures are provided.

40 hours/week (Full Time)
Hourly Pay

Must be available during regular business hours (Eastern Time)

Must be comfortable working independently and making decisions within company guidelines when management is unavailable.

Flexibility to respond to occasional urgent customer situations outside regular business hours is required.

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