Booking Agent

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: TYPE OF WORK

Part Time

: SALARY

$7/hour

: HOURS PER WEEK

30

: DATE UPDATED

Sep 21, 2026

JOB OVERVIEW

Allure Agency is a luxury event staffing agency providing professional event personnel for corporate events, brand activations, hospitality experiences, productions, and other elevated events.

We are seeking a highly organized, dependable, and detail-oriented **Booking Agent** to join our operations team and help ensure every client booking is staffed and executed seamlessly.

Position Overview
The Booking Agent is responsible for coordinating the staffing fulfillment process from the time a booking is received through final staff confirmation and event execution.

This position serves as the operational connection between **Client Relations, Allure Management, HR/Staffing, and event personnel**.

The ideal candidate is comfortable managing multiple bookings, communicating with staff, working under time-sensitive conditions, and resolving staffing challenges quickly and professionally.

Key Responsibilities
Staffing & Booking Coordination
* Receive and review incoming staffing requests
* Review event details, staffing requirements, location, schedule, and client expectations
* Identify qualified personnel based on availability, experience, role requirements, and reliability
* Prepare and share a **staff deck with Allure Management for client review and approval**
* Confirm approved staff assignments and communicate event details
* Ensure all positions are fully staffed within the required timeframe
* Secure standby personnel for emergency situations**, including call-outs, cancellations, and no-call/no-show i ----------

Staff Communication & Coordination
* Communicate booking details, schedules, locations, dress requirements, and event expectations to assigned personnel
* Obtain and document staff confirmations
* Conduct pre-event confirmation and readiness checks
* Monitor staff communication leading up to the event
* Coordinate immediate replacements when staffing changes occur

Scheduling & System Management
* Maintain accurate staffing schedules and booking records
* Update internal staffing systems, Google Sheets, CRM, or scheduling platforms
* Track confirmed staff, pending confirmations, open positions, and standby personnel
* Ensure booking information remains accurate and current

Event-Day Support
* Monitor staffing coverage for assigned events
* Respond promptly to call-outs, no-shows, or last-minute staffing issues
* Activate standby personnel when necessary
* Communicate significant staffing issues to Allure Management
* Help ensure every event maintains appropriate staffing coverage

Quality Control
* Assign personnel who meet Allure Agency's professional and client-specific standards
* Consider staff reliability and performance history when making assignments
* Document recurring attendance or performance issues
* Communicate concerns to HR/Staffing and Management
* Help maintain a dependable, high-quality talent pool

What We're Looking For

The ideal candidate is:
* Highly organized and detail-oriented
* Dependable and accountable
* An excellent communicator
* Comfortable managing multiple priorities simultaneously
* Able to work effectively under pressure
* Strong at follow-up and time-sensitive communication
* Comfortable working with spreadsheets, scheduling systems, and digital communication platforms
* Experienced in staffing, hospitality, events, scheduling, customer service, or operations preferred

Role Expectations
The Booking Agent is expected to take ownership of staffing fulfillment and ensure that no booking is left unattended.
**Accuracy, communication, urgency, and follow-through are essential to success in this position.**

The Booking Agent should consistently work to ensure:
* Bookings are properly reviewed
* Qualified staff are identified
* Staff decks are prepared and submitted for approval
* Assignments are confirmed
* Backup personnel are secured when appropriate
* Staffing changes are addressed quickly
* All booking information is accurately documented

Key Performance Indicators
Performance may be evaluated based on:
* Booking fulfillment rate
* Staff confirmation rate
* Response and turnaround time
* Scheduling accuracy
* Staff attendance and coverage
* Reduction in last-minute staffing gaps
* Effectiveness in managing call-outs and no-shows
* Communication and follow-through
* Overall operational reliability

We are looking for someone who takes ownership, communicates effectively, follows through on commitments, and understands the importance of delivering a consistently professional staffing experience.

SKILL REQUIREMENT

Communication Organization Scheduling

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Booking Agent

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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