Back-Office Operations Associate (Trade Services)

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TYPE OF WORK

Full Time

SALARY

PHP 40,000 - PHP 50,000

HOURS PER WEEK

40

DATE UPDATED

Oct 2, 2026

JOB OVERVIEW

? CRITICAL QUALIFICATION CHECK ?

Before proceeding, verify that you satisfy these core conditions:

Service Sector Background: Practical experience assisting trades (HVAC, plumbing, electrical, or home services).
Compliance & Records: Familiarity with filing municipal permits, manufacturer warranties, or rebate paperwork.


Who We Are & The Role
We are a direct-operating technology and management firm delivering administrative software solutions to home-service contractors.

We are expanding our internal team with a Back-Office Operations Associate to take ownership of routine operational paperwork, data entry, and client support workflows alongside our senior management.

Core Duties
Billing Operations: Create, verify, and issue customer billing statements.
Permit & Warranty Filings: File local building permits, system warranty forms, and rebate applications.
System Records: Input and organize data across CRMs and workflow software.
Executive Support: Work alongside senior operational staff to complete day-to-day tasks.
Client Helpdesk: Provide backup assistance for incoming customer inquiries.
Social Channels: Assist with scheduling online content and updating business pages.

What We Expect
Administrative Experience: Background as a Virtual Assistant, Admin, or Back-Office Specialist.
Trade Knowledge: Direct exposure to trade contractors (HVAC, electrical, plumbing).
Paperwork Management: Hands-on experience processing official filings, permits, or rebates.
Tool Fluency: Comfortable navigating modern CRMs, productivity suites, and digital task systems.
Communication: Clear, accurate English expression in writing and speaking.

Work Environment
Location: 100% Home-Based.

Equipment & Tech: Quiet dedicated workstation with reliable high-speed fiber internet (100+ Mbps minimum).

Application Instructions
Submit your response directly on this platform with:

The subject line "BACK-OFFICE"

Your updated resume.

A short note outlining your past experience with home-service contractors and filing documentation like permits or rebates.

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