B2B Sales & Customer Relationship Specialist

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: TYPE OF WORK

Full Time

: SALARY

800 AUD

: HOURS PER WEEK

40

: DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

About CoolHed

CoolHed Pty Ltd is an Australian company focused on innovative cooling solutions for heat stress management, recovery, performance, and wellbeing.

We are expanding across Australia and launching into the United States, and we're looking for a motivated sales professional to join our growing team.

About the Role

We're looking for a B2B Sales & Customer Relationship Specialist to help grow CoolHed through lead generation, outreach, follow-ups, and relationship building.

You will be responsible for following up with our existing leads, identifying new business opportunities, speaking with potential customers, and helping turn conversations into sales.

You will work closely with the CEO and COO and play an important role in our expansion into the US and other markets.

Key Responsibilities
Follow up with existing and new B2B leads through email, phone, LinkedIn, and other platforms.
Generate new leads and identify potential customers and business opportunities.
Conduct outbound sales outreach to companies and decision-makers.
Build and maintain strong customer relationships.
Understand customer needs and explain how CoolHed can help.
Handle customer questions and objections professionally.
Schedule meetings and product demonstrations.
Follow up consistently with prospects throughout the sales process.
Maintain accurate and up-to-date CRM records.
Track conversations, opportunities, and next steps.
Support sales campaigns and conference/event follow-up.
Assist the CEO and COO with sales-related research and business development activities.
Provide ongoing customer support and help develop long-term relationships.
What We're Looking For

We're looking for someone who is:

Confident communicating with customers and businesses.
Comfortable making outbound calls and sending sales emails.
Friendly, professional, and personable.
Persistent and comfortable with follow-up.
Organized and able to manage multiple leads.
Motivated by achieving results.
Comfortable working independently.
Willing to learn about our products and sales process.
Comfortable using CRM systems, Google Workspace, LinkedIn, and other online tools.

Previous experience in B2B sales, customer service, lead generation, business development, or account management is preferred, but we are also open to candidates who have strong communication skills and the right attitude.

Experience in healthcare, wellness, medical devices, construction, mining, sports, or workplace safety is an advantage but not required.

What You'll Be Selling

CoolHed's products are designed to provide portable, reusable cooling solutions for a range of applications, including:

Workplace heat stress
Construction and mining
Healthcare and wellness
Sports and athletic recovery
Corporate wellbeing
Outdoor workers
Events and organizations
What Success Looks Like

Success in this role means consistently creating new conversations, following up with leads, building relationships, and converting qualified opportunities into sales.

You will be expected to:

Actively work through assigned leads.
Generate new qualified prospects.
Maintain consistent follow-up.
Build a healthy sales pipeline.
Convert opportunities into orders.
Keep CRM information accurate.
Provide a professional customer experience.
What We Offer
Full-time remote position.
Opportunity to work with an Australian company expanding internationally.
Direct exposure to the CEO and COO.
Opportunity to work on the US market launch.
Supportive and collaborative team environment.
Long-term growth opportunities based on performance.
Performance incentives and sales commissions.

If you're confident, motivated, enjoy talking to people, and want to be part of a growing company expanding into international markets, we'd love to hear from you.

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B2B Sales & Customer Relationship Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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