B2B Sales & Account Manager

B2B Sales & Account Manager
Work Type: Remote
Schedule: Full-Time (40 hours/week)
Time Zone: Must work during US Pacific Time business hours
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About the Role

Metpure Inc. is a U.S.-based company specializing in water filtration and plumbing supplies, serving dealers, distributors, plumbing contractors, water treatment companies, and other business customers throughout the United States.

We're looking for a results-driven, highly motivated B2B Sales & Account Manager to help grow our B2B business. This is a performance-driven, relationship-focused sales role where you'll be responsible for generating new business, managing existing accounts, and driving long-term sales growth.

Success in this role comes from building trust, staying organized, following up consistently, and taking ownership of your customer relationships. If you enjoy connecting with people, creating new opportunities, and helping businesses succeed, we'd love to hear from you.
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What You'll Be Doing

Develop New Business
• Research companies that fit our ideal customer profile.
• Research and identify new prospective customers that fit our ideal customer profile.
• Identify decision-makers and gather accurate contact information.
• Make outbound cold calls to introduce our company and products.
• Send personalized emails and follow up consistently.
• Qualify prospects and identify sales opportunities.
• Build and maintain a healthy pipeline of potential customers.

Manage Customer Relationships
• Build long-term relationships with existing B2B customers.
• Become the primary point of contact for assigned accounts.
• Follow up on quotes, previous orders, and customer inquiries.
• Stay in regular contact with customers to strengthen relationships and encourage repeat business.
• Re-engage inactive customers and identify opportunities to grow existing accounts.
• Recommend products and solutions that best fit customer needs.

Support the Sales Process
• Help customers place orders by phone and email.
• Prepare quotations and follow up until a purchasing decision is made.
• Answer product, pricing, and availability questions.
• Maintain accurate customer records and sales activities in our CRM.
• Coordinate with internal team members to ensure customers receive outstanding service.
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What We're Looking For
• Excellent written and spoken English.
• Professional and confident phone communication.
• Comfortable making outbound cold calls.
• Strong relationship-building and interpersonal skills.
• Organized with excellent follow-up habits.
• Self-motivated and able to work independently.
• Strong problem-solving skills.
• Comfortable researching companies and identifying key decision-makers.
• Comfortable using CRM software and able to quickly learn new platforms such as ActiveCampaign.
• Proficient with Google Sheets and Microsoft Excel.
• Able to manage multiple priorities while staying organized.
• Reliable internet connection and professional home office.
• Available to work during US Pacific Time business hours.
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Preferred Experience
We're interested in candidates with experience in one or more of the following:
• B2B sales
• Account management
• Business development
• Lead generation
• Cold calling
• CRM software
• Shopify or ecommerce platforms
• Selling to dealers, distributors, contractors, or other business customers
Experience in the plumbing, water filtration, construction, industrial, or home improvement industries is a plus, but not required.
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What Success Looks Like

In this role, you'll build a steady pipeline of qualified opportunities, develop long-term customer relationships, and help grow both new and existing accounts. You'll take ownership of your sales pipeline, stay organized with follow-ups, and become a trusted resource for your customers.

We value initiative, accountability, consistency, and a genuine desire to help customers succeed. While goals and performance expectations are part of the role, we believe long-term success comes from building strong relationships and delivering an excellent customer experience.
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Work Expectations
• Work during US Pacific Time business hours.
• Be responsive and available throughout your scheduled shift.
• Take ownership of your assigned accounts and sales pipeline.
• Consistently perform outbound prospecting and customer follow-up.
• Maintain accurate CRM records and customer notes.
• Communicate professionally with customers and teammates.
• Stay organized and follow through on commitments.
• Continuously look for opportunities to improve customer relationships and grow sales.
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To Apply

Please answer the following questions:
1. Tell us about your B2B sales or account management experience.
2. Describe your experience researching companies, building prospect lists, and generating new business opportunities.
3. Tell us about your outbound cold calling experience. What industries have you sold to?
4. Describe the largest B2B account or customer relationship you've managed. What did you do to help grow that account?
5. What CRM systems have you used? If you haven't used one before, explain how you stay organized and why you're confident you can quickly learn a CRM such as ActiveCampaign.
6. A prospect tells you they're happy with their current supplier and aren't interested. How would you respond?
7. Confirm that you're available to work during US Pacific Time business hours.
8. Please provide your internet speed (download/upload) and describe your home office setup.
9. Voice Recording (Required)
Please include a 1–2 minute voice recording that covers:
• A brief introduction about yourself.
• Your B2B sales or account management experience.
• How you would introduce Metpure to a new prospective customer.
• How you would follow up with a prospect who hasn't responded after your initial outreach.
Please include a link to your recording with your application.

Applications that do not follow the instructions or submit the required voice recording will not be considered.