B2B Cold Caller & Appointment Setter

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TYPE OF WORK

Gig

SALARY

$6/hour

HOURS PER WEEK

20

DATE UPDATED

Aug 30, 2026

JOB OVERVIEW

We are a UK-based digital marketing agency helping window and door installers, roofers and other home-improvement companies generate more local homeowner enquiries.

We are looking for a confident and reliable cold caller to contact UK home-improvement business owners and book qualified strategy calls for our team.

This is genuine cold calling. The businesses have not requested a call and may not be familiar with our agency. You must be comfortable starting conversations, handling rejection and speaking naturally without sounding as though you are reading from a script.

This is primarily an appointment-setting role, not a hard-closing sales position.

What You’ll Do
- Make outbound cold calls to UK window and door companies and other selected home-improvement businesses
- Ask for the owner or relevant decision-maker
- Introduce our lead-generation service using the script and talking points provided
- Ask qualifying questions and book short strategy calls with interested prospects
- Handle common objections calmly and professionally
- Log every call outcome immediately in our spreadsheet or CRM
- Arrange callbacks and complete agreed follow-ups
- Provide a short end-of-day report covering calls, conversations, appointments and blockers
- Follow up promptly with inbound leads if and when they are assigned

What We Provide
- A pre-built prospect list
- UK calling software and business number
- Cold-calling script
- Objection-handling guide
- Regular feedback and support

You will not be expected to source your own leads or use your personal telephone number.

Two-Week Trial Expectations
During the paid trial, we expect approximately:
- 50–55 call attempts daily
- 500–550 call attempts across two weeks
- Accurate logging of every outcome
- Consistent follow-up on callbacks
- Genuine qualified appointments, not unconfirmed or unsuitable bookings

Performance will be assessed based on reliability, call quality, decision-maker conversations, accurate reporting and qualified appointments, not call volume alone.

What We’re Looking For
- Excellent spoken English that is clear and easy for UK business owners to understand
- Previous cold-calling, telemarketing, appointment-setting or BPO experience
- B2B calling experience is strongly preferred
- Confident and conversational telephone manner
- Ability to follow a script without sounding robotic
- Reliable internet connection, good-quality headset and quiet working environment
- Comfortable using computer-based calling software, spreadsheets and simple CRM tools
- Able to work consistently during the agreed UK-hours shift

Compensation and Progression
- Starting rate: $6 USD per hour
- 20 hours per week during the initial paid trial
- Weekly payment through Upwork
- $40 USD commission for every closed client generated from an appointment you book
- Long-term work available for consistent performers
- Opportunity for increased hours and a higher hourly rate based on performance

How to Apply
Please include the following in your application:
- Attach a 60 second voice recording introducing yourself and explaining why you are suitable for the role.
- State your availability in UK time.
- Briefly describe your cold-calling or appointment-setting experience.
- State which countries or types of businesses you have called previously.

Applications without a voice recording or UK-time availability will not be considered.

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