B2B Cold Caller / Appointment Setter

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TYPE OF WORK

Part Time

SALARY

435

HOURS PER WEEK

20

DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

Part-Time | Remote Position

Compensation

$435 USD monthly base salary

Approximately 20 hours per week could increase to more hours as needed

Additional performance bonuses may be available based on qualified appointments and results.

About the Role

We are a growing U.S.-based managed IT services company seeking an experienced part-time B2B Appointment Setter / Sales Development Representative.

This is an outbound sales position. Your primary responsibility will be making consistent outbound calls, reaching business owners and decision-makers, qualifying potential opportunities, and scheduling appointments for the business owner.

We are specifically looking for someone who is comfortable spending the majority of their working hours actively prospecting and making calls.

Experience calling for an IT services provider, managed service provider, cybersecurity company, SaaS company, telecommunications provider, or another technical B2B organization is strongly preferred.

Responsibilities
Make consistent outbound B2B cold calls during scheduled working hours
Contact business owners, office managers, executives, and other decision-makers
Research prospects as needed before or between calls
Build and maintain accurate prospect lists
Qualify businesses based on company size, current IT situation, needs, pain points, and decision-making authority
Schedule qualified appointments for the business owner
Schedule potential phone, virtual, or on-site meetings
Follow up with prospects by phone, email, and other approved channels
Clearly communicate the value of managed IT services, cybersecurity, Microsoft 365, technology support, and related business services
Maintain accurate notes and opportunity statuses inside the CRM
Complete scheduled follow-up activities
Attend scheduled sales meetings, coaching sessions, and call reviews
Learn the company’s services and continuously improve scripts, objection handling, and conversations
Daily Activity Expectations

This is an activity-driven sales position.

During scheduled working hours, we expect:

Consistent outbound calling throughout the shift
Minimal unexplained gaps between prospecting activities
Prospect research to be completed efficiently and without unnecessarily interrupting calling activity
CRM records and notes to be updated throughout the day
Follow-up calls and tasks to be completed when scheduled
Immediate communication if a technical problem, lead issue, unclear instruction, or other obstacle is preventing you from making calls
Questions to be asked when you are unsure rather than allowing extended periods of inactivity
Active participation in coaching and implementation of feedback

We understand that learning a new company and industry takes time. Training, research, and preparation will be provided and are expected. However, this position requires someone who can learn while maintaining consistent prospecting activity.

Extended periods without calls or prospecting activity during scheduled working hours are not acceptable unless previously discussed.

Performance Expectations

Success in this position will be measured by a combination of:

Consistent outbound activity
Number of businesses contacted
Decision-makers reached
Meaningful sales conversations
Qualified opportunities identified
Qualified appointments scheduled
Appointment quality
Follow-up completion
CRM accuracy
Reliability during scheduled working hours
Improvement based on coaching and call reviews

We care about results, but we also recognize that appointments cannot always be controlled. Consistent effort, activity, professionalism, and proper follow-up are therefore extremely important.

Ideal Candidate
Excellent spoken and written English
Neutral or easily understandable accent
Confident speaking with U.S.-based business owners
Comfortable making a high volume of outbound cold calls
Comfortable asking for the business owner or decision-maker
Able to quickly get to the purpose of the call
Comfortable handling gatekeepers and objections
Able to explain technical business services in simple, nontechnical language
Strong listening and communication skills
Self-motivated
Dependable
Coachable
Organized
Consistent with follow-up
Comfortable being held accountable for activity and results
Willing to ask questions when assistance is needed
Reliable internet connection
Reliable computer
Quiet home office
Professional work ethic
Preferred Experience

Previous experience with one or more of the following is strongly preferred:

B2B appointment setting
B2B cold calling
Sales Development Representative roles
Business Development Representative roles
Inside sales
Lead generation
Lead qualification
Prospect research
Managed service providers
IT services
Cybersecurity
Microsoft 365 or cloud services
SaaS
Telecommunications
Professional services
Outsourced business services
Small and medium-sized business prospecting

Experience using GoHighLevel or another CRM is preferred.

Experience using cold email, LinkedIn, VoIP dialing systems, lead databases, or other sales prospecting tools is also helpful.

Work Schedule

Approximately 20 hours per week.

Working hours must overlap with normal U.S. Central Time business hours because you will primarily be contacting U.S.-based businesses.

The final schedule will be agreed upon before starting.

Reliability during scheduled working hours is extremely important.

What We Will Provide
Company email account
Business phone system
CRM access
Prospecting guidance
Sales scripts and talking points
Information about our services
Training and coaching
Feedback from call reviews
Lead lists or guidance regarding approved prospecting sources

You will not be expected to know everything about IT before starting. However, you will be expected to actively learn the services, ask questions when needed, and become more comfortable discussing them over time.

How to Apply

Please send:

Your resume
A one- to two-minute voice recording introducing yourself
Your internet speed test results
Your computer specifications
A description of your cold-calling or appointment-setting experience
Details about any experience calling for an MSP, IT services provider, cybersecurity company, SaaS company, telecommunications provider, or similar technical business
The industries you have previously called
The approximate number of outbound calls you typically made during a four-hour shift
The CRM and sales tools you have used
A description of how you normally prepare for a cold-calling shift
A brief explanation of why you believe you would be a strong fit for this position

Please also answer the following question:

If you are working a four-hour calling shift and realize you are unsure how to handle a particular type of prospect or objection, what would you do?

Applications without a voice recording will not be considered.

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