Automotive Estimator

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: TYPE OF WORK

Part Time

: SALARY

₱288.46 - ₱432.69 hourly rate

: HOURS PER WEEK

20

: DATE UPDATED

Sep 14, 2026

JOB OVERVIEW

AUTOMOTIVE OPERATIONS & DISPATCH COORDINATOR
-We’re hiring a high-performing, detail-obsessed Operations Coordinator to help us run and grow a mobile automotive shop in Austin, Texas — a premium mobile tire and oil change business serving performance car owners and select fleets in the Austin metro area.
-This is a hybrid customer-facing and backend operations role. You’ll be responsible for making sure the daily work gets done accurately, efficiently, and on time — coordinating jobs, processing approvals, managing tech schedules, tracking AR, and keeping our customers in the loop.
-You’ll also assist with light marketing coordination (e.g., newsletter support, gathering photos from the team) — just a few hours weekly.

KEY RESPONSIBILITIES
1. Fleet & Retail Ops Coordination
-Own the estimate-to-approval-to-route workflow:
-Create and submit estimates
-Follow up for approval
-Ensure parts are sourced
-Finalize tech routes for the following day
-Track all jobs in progress and flag issues proactively
-Ensure routes are realistic and efficient; confirm techs are prepped and ready
-Communicate clearly with customers and fleet managers about job timing, status, and follow-ups
-Submit and close out fleet approvals in Element, LeasePlan, and AutoIntegrate
-Ensure invoices match approvals; follow up on outstanding invoices and missing payments

2. Scheduling & Productivity Tracking
-Maintain the daily technician schedule, making updates as needed
-Monitor tech productivity; flag idle time, reschedules, or delays
-Track time logs and coordinate with bookkeeper for payroll

3. Customer Communication
-Respond to incoming texts, WhatsApp messages, and system inquiries in a timely, professional manner
-Follow up with clients as needed to resolve open issues or gather job-related info
-Escalate concerns appropriately and promptly

4. Admin & Reporting
-Submit a detailed Daily Recap covering completed work, pending tasks, blockers, and KPIs
-Keep Trello and other tools up-to-date with accurate job and task statuses
-Track inventory needs and coordinate ordering of parts, oil, and supplies
-Monitor A/R and follow up on past-due fleet invoices

5. Marketing & Content Support
-Publish our monthly newsletter in MailChimp with content from marketing team
-Coordinate publishing of content to Instagram / Facebook / Google My Business
-Other light admin support as needed for the marketing team
-What Success Looks Like
-All work orders, estimates, approvals, and tech routes are handled with zero dropped balls
-You identify blockers or problems before they become fires
-Communication is clear, timely, and professional — with both customers and internal team
-The business runs like a machine — nothing gets missed or delayed
-You take full ownership of your responsibilities and require very little follow-up

Who You Are
-A natural systems thinker who thrives on clarity, organization, and ownership
-Extremely proactive — you don’t wait to be told what to do
-Excellent at written and verbal English communication
-Comfortable in the automotive world and eager to learn the details
-Sharp and reliable — you retain info, spot gaps, and follow through

Experience & Skills Required
-3+ years of experience in a remote automotive: coordinator, dispatcher, operations role
-Demonstrated responsibility for keeping things moving without handholding
-Excellent written and spoken English
-Experience with dispatch, route planning, or technician scheduling
-Familiar with tools like Slack, Google Docs, Trello (or similar), CRM/invoicing platforms
-Experience working with U.S.-based field service, auto, or fleet companies
-Bonus: Familiarity with AutoIntegrate, Housecall Pro, Element, or LeasePlan platforms

Required Software Experience
-Slack
-WhatsApp
-Trello (or similar)
-Google Workspace
-CRM / invoicing tools (Housecall Pro, AutoIntegrate)
---------- (plus)

TECH REQUIREMENTS:
-Computer - at least i5 or equivalent with 8gb RAM
-Internet Speed - At least 50 MBPS Download speed
-Dual monitor setup is required to ensure efficiency in managing multiple applications simultaneously.

Location: Remote (Philippines)
Schedule: Part-time, US hours

Schedule
-Monday–Friday: 8:00 AM–7:00 PM CST
-Saturday: 10:00 AM–4:00 PM CST
-Sunday: 12:00 PM–4:00 PM CST
Note: Flexibility is required, as the shift schedule may change. The schedule consists of 7 shifts across 2 weeks.

Pay: ₱288.46 - ₱432.69 hourly rate

Please use this form to apply:
---------- /appqNAvkEQ10YFlc3/pagrX4PvZe0xsKHWT/form

SKILL REQUIREMENT

Customer Support Logistics Coordination Dispatching

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Automotive Estimator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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