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TYPE OF WORK
Full Time
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SALARY
$800/Month
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HOURS PER WEEK
40
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DATE UPDATED
Sep 24, 2026
Full-Time Property Management Virtual Assistant
Company: Valle Vista Community
Location: Remote
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Pacific Time
Position: Full-time, long-term
Valle Vista is a privately owned, 75-home rental community in the Reno, Nevada area. We are looking for a Virtual Assistant to work closely with our Property Manager on leasing, resident communications, maintenance coordination, collections administration, and day-to-day office work. **We intend this to be a long-term position** and are looking for someone who wants to learn our community, take ownership of their work, and grow with the role.
**Experience using AppFolio or another property management software platform is required.** AppFolio experience is strongly preferred.
Responsibilities
**Leasing and applications**
* Respond promptly to rental inquiries by phone,
* Follow up with prospective residents, answer routine questions, and schedule showings.
* Keep listings, availability, lead records, and follow-up notes current.
* Collect applications and supporting documents; organize screening results for the Property Manager’s review.
* Prepare lease documents, move-in checklists, and resident files using approved templates.
* Track lease expirations, renewals, notices to vacate, and upcoming move-ins and move-outs.
**Resident support and rent administration**
* Respond professionally to resident questions and route issues that require management decisions.
* Monitor rent ledgers and prepare accurate lists of unpaid balances and upcoming deadlines.
* Send approved payment reminders and follow-up messages.
* Prepare notices using company templates for the Property Manager’s review and approval.
* Maintain clear records of resident communications, payment arrangements, and open issues.
**Maintenance and vendor coordination**
* Receive and document maintenance requests in the property management system.
* Help prioritize requests, coordinate scheduling with maintenance staff and vendors, and update residents.
* Track work orders from initial request through completion.
* Follow up on outstanding repairs, vendor invoices, photos, and resident confirmations.
* Keep maintenance records organized by home.
**Administrative and reporting work**
* Maintain accurate resident, applicant, lease, vehicle, pet, and vendor records.
* Organize documents, correspondence, invoices, and inspection records.
* Prepare routine reports on vacancies, leads, applications, rent collections, delinquency, renewals, and maintenance requests.
* Review records for missing information and bring discrepancies to the Property Manager’s attention.
* Help improve templates, checklists, follow-up procedures, and other administrative workflows.
## Required qualifications
* Hands-on experience with **AppFolio or another property management software platform**.
* Prior experience in residential property management, leasing, or property management administration.
* Strong written and spoken English.
* Excellent organization, accuracy, follow-through, and customer service skills.
* Ability to handle several active tasks while meeting deadlines.
* Comfort with spreadsheets, shared documents,
* A reliable computer capable of handling property management software, video calls, spreadsheets, and multiple browser tabs; a stable internet connection; and a quiet workspace.
* Ability to work the stated Pacific Time schedule.
**Preferred:** AppFolio experience with leasing, resident ledgers, work orders, reporting, and document management; experience supporting a U.S. residential property manager.
The successful candidate will protect confidential applicant and resident information, document work carefully, and apply company procedures consistently. Decisions about applicant approval, legal notices, payment exceptions, and vendor spending remain with Valle Vista management.
## Compensation
Salary is paid on the **1st and 15th of each month**. Valle Vista also provides a **13th-month payment on December 1**.
## How to apply
**Please apply only if you meet the required qualifications, including hands-on property management software experience and availability during the stated Pacific Time hours.**
Please include:
1. A brief summary of your residential property management experience.
2. The property management software you have used, how long you used it, and the specific tasks you handled.
3. Your experience with leasing, rent follow-up, and maintenance coordination.
4. Confirmation that you can work Monday–Friday, 8:00 a.m.–5:00 p.m. Pacific Time.
Please begin your application with **“Valle Vista PM Assistant”** so we know you read the full posting. Qualified applicants may be asked to complete a short, practical skills assessment.
