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TYPE OF WORK
Full Time
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SALARY
1000/month
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HOURS PER WEEK
40
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DATE UPDATED
Aug 28, 2026
Full-time. Must work US Eastern business hours (about 9:00 AM to 5:00 PM ET). For most of the Philippines this is an evening/overnight shift -- please only apply if that schedule genuinely works for you long-term.
ABOUT US
We're a busy South Florida aesthetics and med-spa practice -- injectables, laser, skin treatments, and more (we're part of a dermatology practice, so there's a medical side too, but this role is all about our cosmetic and med-spa services). People call and message us every day curious about these treatments, and a lot of them just need a warm, confident person to answer their questions and get them on the schedule. That's the job.
REQUIRED -- please don't apply without this:
- Appointment-setting / front-desk / patient-coordinator experience in a med-spa, plastic surgery, cosmetic dermatology, or aesthetics practice. This is a hard requirement, not a preference. You must have actually booked cosmetic consults and treatments before -- talked about injectables, laser, and skin services with real clients, handled their price questions, and moved them onto the schedule. If your experience is only general customer service or non-aesthetic industries, this role isn't the right fit.
WHAT YOU'LL DO
- Answer inbound calls and messages from people interested in our cosmetic and med-spa services, and turn that interest into booked appointments and consultations.
- Make outbound follow-up calls to people who inquired but haven't booked yet -- gently, professionally, never pushy.
- Answer common questions about our aesthetic services, pricing, and what to expect.
- Keep the schedule full: confirm appointments, fill cancellations, and follow up so leads don't go cold.
- Log every call and follow-up cleanly so nothing falls through the cracks.
- Keep all client information completely confidential.
WHO WE'RE LOOKING FOR
- A natural closer with a soft touch. You turn "just checking" into a booked consult without ever sounding like a pushy salesperson. Warm, confident, patient.
- Excellent spoken and written English -- clear, warm, and professional on the phone.
- Common sense, maturity, and the ability to work independently -- you can read a situation, make a sensible call, and keep things moving with no supervisor standing over your shoulder.
- Organized and reliable -- you follow through on every callback and confirmation.
- Comfortable learning new software quickly (we'll train you on our scheduling and phone systems).
NICE TO HAVE (a plus)
- Familiarity with specific aesthetic brands and treatments (Botox/Dysport, filler, laser devices, etc.).
- Experience with a CRM, scheduling platform, or EHR.
REQUIREMENTS
Reliable high-speed internet, a quiet place to take calls, a working headset. Backup power/internet is a plus.
TO APPLY
Start your message with the exact phrase "Let's get them booked!" (this is how we know you read the whole post). Then (1) attach your CV/resume, and (2) in 2-3 sentences, name the med-spa / plastic surgery / cosmetic / aesthetics practice you did appointment setting for, and tell me about a time you turned a hesitant or "just asking" caller into a booked appointment there -- what they were unsure about and how you got them on the schedule. Applications that skip the phrase, the CV, or the aesthetic-practice experience won't be reviewed.
