Full Time
$4.00/hr + $10.00 per non-shift call taken + Commission per contract won and managed (~$500 to $5,000)
40
Oct 20, 2026
Remote Ambulance Call Taker + Virtual Assistant (Full-Time)
About the role
We are a U.S. federal contractor providing ambulance transport services for U.S. hospitals. We need a reliable, detail-oriented person to answer ambulance ride requests and support our growing business.
Schedule
- Monday to Friday, full-time
- 4:00 AM to 12:00 PM Philippine Time (PHT)
- Starting November 1: 5:00 AM to 1:00 PM PHT (U.S. daylight saving time ends)
- Optional weekend shifts available
- Optional paid "on-call" calls outside your shift
What you will do
Ambulance call taking (top priority)
- Answer calls from hospital staff requesting ambulance rides
- Collect trip details using our intake form and submit it
- Place the caller on hold and contact our ambulance partner's dispatch for an ETA
- Give the ETA to the caller and close the call
- Keep all patient information strictly confidential
Virtual assistant work (when calls are slow)
- Some days have few or no calls. During that time you will assist me directly with business tasks.
- I will train you in federal government contracting.
Business development and contract management (commission opportunity)
- After training, you will help find and pursue federal contracts with our teaming partners.
- When we win a contract you helped pursue, you will manage its performance. This means:
- Making sure all contract deliverables are met without i
- Managing our subcontractors and teaming partners, including the partners you select
- Making sure the government receives its services on time, on budget, and in compliance with the contract
- Keeping the contract free of cure notices, letters of concern, and any other adverse action from the government
- If you successfully manage a contract's performance, you earn 1% of the total contract value, paid over the life of the contract.
- Commission is paid each time the government pays us.
- If the contract is lost, or if you leave the company, commission payments stop.
- Our contracts typically range from $250,000 to $5,000,000 USD (about ₱15.8M to ₱315M), so commission is typically $2,500 to $50,000 USD (about ₱158,000 to ₱3,150,000) per contract.
What we're looking for
- Excellent spoken and written English
- Fast, accurate typing
- Strong computer skills
- Calm and professional on the phone
- Knowledge of medical terminology is a plus
- Call center, dispatch, or healthcare experience is a plus
Pay
- $4.00 USD per hour (about ₱220 to ₱315 per hour), based on experience and skills
- About $600 to $870 USD per month full-time (about ₱38,000 to ₱55,000)
- $10 USD (about ₱630) per on-call call taken outside your shift
- 1% commission on contracts you help win and successfully manage (see above)
Pay is set in U.S. dollars. Peso amounts are estimates at about ₱63 per $1 (October 2026) and will change with the exchange rate.