Amazon Seller Central Specialist / Virtual Assistant

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: TYPE OF WORK

Part Time

: SALARY

6/hour

: HOURS PER WEEK

8

: DATE UPDATED

Sep 22, 2026

JOB OVERVIEW

We are looking for an experienced Amazon Seller Central Specialist / Virtual Assistant to support the Amazon activities of Tiger Merchandising, a European company specialising in licensed sports merchandise, including 3D stadium puzzles, jigsaw puzzles and other licensed products.

We sell primarily through Amazon UK and European marketplaces and are looking for someone who can become a reliable, long-term member of our team.

This is not a one-off project. We are looking for a real team player who can work with us on a fixed basis for approximately 5 to 10 hours per week.

Responsibilities

Your work will include:

• Monitoring Seller Central and identifying issues that require action
• Managing and following up Seller Support cases
• Solving listing and catalogue issues
• Creating, updating and optimising product listings
• Fixing inactive, suppressed or stranded listings
• Investigating SKU, ASIN, GTIN and EAN related problems
• Monitoring FBA inventory, shipments and stranded inventory
• Handling Amazon Account Health and policy-related issues
• Monitoring compliance notifications and responding to Amazon requests
• Assisting with product compliance documentation
• Working with product test reports and other compliance documentation requested by Amazon
• Uploading and updating product information and documentation
• Monitoring open issues and maintaining a clear action list
• Following up with Amazon until cases are properly resolved
• Escalating important issues when our approval or additional documentation is required

What we are looking for

You should have at least 4 years of hands-on experience with Amazon Seller Central.

We are looking for someone who is proactive, organised and able to investigate problems independently rather than simply waiting for instructions.

You should also be a strong team player who communicates clearly, keeps us updated and takes ownership of open issues.

Excellent written and spoken English is required, as communication with our team, Amazon Seller Support and other partners will mainly be in English.

You must also be available during European business hours, based on the Amsterdam time zone, for at least part of your working day. We need sufficient overlap for communication, meetings and resolving urgent Amazon issues.

We are particularly interested in candidates with experience in:

• Amazon UK and EU marketplaces
• Amazon Seller Central
• Amazon FBA
• Account Health and policy issues
• Seller Support case management
• Product listings and catalogue troubleshooting
• Suppressed and inactive listings
• GTIN, EAN, SKU and ASIN issues
• Product compliance
• Amazon requests for test reports and compliance documentation
• FBA inventory and shipment issues

Experience with Amazon Advertising / PPC is a strong advantage, but the primary focus of this role is Seller Central operations, troubleshooting, compliance and FBA.

Experience with toys, licensed products or other consumer products is also an advantage.

Please do not apply if your experience is mainly limited to product research, private label sourcing or PPC. We are looking for someone with substantial operational experience inside Seller Central.

Working arrangement

We are looking for someone who can work with us on a fixed basis for approximately 5 to 10 hours per week.

We value continuity and would like to build a long-term working relationship with the right person.

Your working schedule must include regular availability during European working hours in the Amsterdam time zone. Full-day availability is not required, but there should be enough overlap to communicate directly with our team when needed.

You will receive your own authorised access to Seller Central. We will not share our primary login details.

Important changes to listings, account settings, compliance information or other critical areas should not be made without our approval.

Good communication is important to us. We expect regular updates on:

• Issues resolved
• Cases currently in progress
• Cases waiting for Amazon
• Issues requiring input or approval from Tiger Merchandising

Application questions

Please include the following information in your proposal:

How many years of hands-on Amazon Seller Central experience do you have?
Which Amazon marketplaces have you worked with?
What experience do you have with Amazon Account Health issues?
Have you handled Amazon product compliance cases involving test reports or other compliance documentation? Please give an example.
What types of listing, catalogue and FBA problems do you solve most frequently?
Describe one difficult Seller Central, listing, FBA or Account Health problem that you personally solved.
What experience do you have with Amazon Advertising or PPC?
How would you rate your written and spoken English?
Are you available to work during European business hours in the Amsterdam time zone? Please specify your usual working hours in Amsterdam time.
Are you available to work with us on a fixed basis for 5 to 10 hours per week?
What is your hourly rate?
Short test question

An Amazon listing becomes inactive because Amazon says the GTIN or EAN does not match the brand information.

Please briefly explain:

• What you would check first
• What information or documents you would collect
• How you would investigate the root cause
• How you would try to resolve the issue
• When and how you would contact Seller Support

We are looking for someone who wants to become a long-term part of our team, takes ownership of issues and is comfortable independently managing day-to-day Amazon Seller Central operations.

SKILL REQUIREMENT

Amazon Seller Central FBA

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Amazon Seller Central Specialist / Virtual Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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