Amazon Account Specialist (Catalogue & Compliance)

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: TYPE OF WORK

Full Time

: SALARY

USD $470 – $750 per month

: HOURS PER WEEK

40

: DATE UPDATED

Feb 12, 2026

JOB OVERVIEW

# Amazon Account Specialist (Catalogue & Compliance)

## About the Role

We are hiring an experienced **Amazon Account Specialist** to manage catalogue health, compliance, and Seller Central operations across multiple brands.

This is **not a beginner role** and not a task-only VA position.
You will be trusted with protecting live revenue and solving complex Amazon issues.

If you give up after one copy-paste reply from Amazon Support, this role is not for you.

---

## The Mission

Your job is to keep products live, compliant, and selling.

You will proactively monitor account health, fix suppressed or broken listings, manage compliance documentation, and handle Amazon support cases end-to-end until resolution.

This role exists to **prevent problems**, not just react to them.

---

## Key Responsibilities

### Account Health & Risk Monitoring
- Daily monitoring of the Account Health Dashboard
- Immediate action on:
- Policy warnings
- Restricted product removals
- IP complaints
- Buyability or suppressed ASINs
- Draft and submit clear, policy-aligned Plans of Action (POAs) when required

### Catalogue & Listing Management
- Fix suppressed, blocked, or non-buyable ASINs
- Parent/child variation creation, repair, and cleanup
- Attribute edits via UI and flat files
- Contribution troubleshooting to determine attribute ownership
- Category and browse node corrections
- GTIN, barcode, and product identity issue resolution
- Update listings with new copy, graphics etc

### Compliance & Documentation
- Manage compliance submissions including:
- SDS and safety documentation
- Cosmetic or supplement documentation
- Certifications and approvals
- Ensure documents meet Amazon’s exact requirements before submission

### Amazon Case Management
- Open, manage, and follow through on Seller Support cases
- Analyze issues before opening cases
- Challenge incorrect Amazon responses professionally
- Escalate beyond Tier 1 support when required
- Document all actions with notes and screenshots

### Transparency & Brand Protection (If Applicable)
- Manage Transparency enrolment and ASIN status
- Troubleshoot invalid or opaque code issues
- Prevent inventory stranding due to Transparency errors
- Support Brand Registry actions where required

### Process & Documentation
- Track issues and resolutions to prevent repeat problems
- Follow existing SOPs and flag gaps
- Help improve internal documentation based on real-world issues

---

## Required Experience

- Minimum **2 to 3 years** hands-on Amazon Seller Central experience
- Strong understanding of:
- Amazon catalogue structure
- Listing suppressions and compliance workflows
- Amazon support cases and escalation paths
- Proven experience fixing live listing and availability issues
- Strong written English for Amazon cases and internal communication
- Ability to manage multiple brands and ASINs simultaneously
- You need to be a master of flatfiles

---

## Nice to Have (Not Required)

- Experience with regulated products (supplements, cosmetics, healthcare)
- Amazon Brand Registry experience
- EU or UK marketplace compliance knowledge
- Experience working inside ClickUp
- Familiarity with tools like Helium 10

---

## How You Work

- You think before acting
- You take ownership of problems until they are solved
- You report mistakes immediately, not after damage is done
- You follow SOPs but know when judgment is required
- You stay calm, professional, and persistent with Amazon

---

## Salary

**USD $470 – $750 per month**
Final offer depends on experience and demonstrated capability.

This is a long-term role with stability and growth for the right person.

---

## How to Apply

Please apply with the subject line:

**Amazon Account Specialist – [Your Name]** to ----------

In your application,
- Attach your detailed resume
- Record a short 2-5 minute loom video telling me why you would be a great fit for the role and answer the following questions:

1. An ASIN is suppressed for a compliance reason. What are the first steps you take before opening a case?
2. Describe a difficult Amazon case you handled where the first response was incorrect. How did you get it resolved?
3. Which part of Seller Central do you spend the most time in, and why?

Applications without answers, a video and a resume will not be reviewed.

SKILL REQUIREMENT

Amazon Catalog Management Seller Central

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Amazon Account Specialist (Catalogue & Compliance)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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