Amazon Account Specialist

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TYPE OF WORK

Full Time

SALARY

600 - 900

HOURS PER WEEK

40

DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

Role Overview
We are looking for a sharp, autonomous Amazon Account Specialist to take full ownership of our Seller Central operations. This isn't a role for someone who just follows a script; we need a problem-solver who understands the "why" behind Amazon’s rules and knows how to navigate them effectively. You will be the sole point of contact for customer inquiries, account health, and tactical compliance.

Key Responsibilities
Account Health & "Tactical" Compliance: Monitor account health dashboard daily. Handle restricted product flags, documentation requests, and compliance hurdles. You should be comfortable finding creative, effective ways to resolve "non-traditional" compliance issues and navigating Amazon’s automated systems to keep listings active.

Customer Experience: Manage the daily inbox (typically 1–2 messages per day). Provide high-quality, professional responses that protect our seller rating and resolve buyer issues instantly.

Seller Central Troubleshooting: Act as the primary liaison with Seller Support. Fight for case resolutions, fix stranded inventory, and update listing data as needed.

Operational Support: General administrative tasks related to the Amazon storefront to ensure "everything is just handled."

The Ideal Candidate
The "Amazon Veteran": You’ve been inside Seller Central long enough to know that "The Rules" and "How things actually work" are often two different things.

Smart & Adaptive: Since volume is low, we don't need a robot. We need someone who can spend their time researching new workarounds or optimizing a process when things are quiet.

High Level of Discretion: You understand the nuances of compliance in the Amazon world and can execute strategies to keep the account safe without overcomplicating simple tasks.

English Fluency: Excellent written English is a must for both customer service and drafting persuasive appeals to Amazon.

Technical Requirements
Proven experience with Amazon Seller Central (specifically Account Health and Case Logs).

Experience handling "difficult" compliance or reinstatement issues is a major plus.

Ability to work independently with minimal daily supervision.

SKILL REQUIREMENT
Amazon Seller Central Amazon
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