Airbnb Virtual Assistant – Property Management Specialist

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: TYPE OF WORK

Part Time

: SALARY

TBD

: HOURS PER WEEK

20

: DATE UPDATED

Mar 31, 2026

JOB OVERVIEW

We are looking for an experienced Airbnb Virtual Assistant to help us manage short-term rental properties as a host. This is not a general VA role — we are specifically looking for someone who has hands-on experience working with or within Airbnb's platform and understands how it operates from the inside out.

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WHAT YOU'LL BE DOING
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• Managing Airbnb listings end-to-end (pricing, availability, listing optimization)
• Responding to guest inquiries, booking requests, and messages in a timely manner
• Handling difficult or unruly guest situations with professionalism — de-escalating issues while firmly protecting the host's interests
• Coordinating check-ins, check-outs, and turnovers with cleaning and maintenance teams
• Monitoring and managing reviews — flagging unfair reviews and initiating appropriate Airbnb disputes
• Keeping up with Airbnb policy changes and algorithm updates
• Reporting occupancy, revenue, and guest feedback to the host regularly

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WHAT WE'RE LOOKING FOR
——————————————————
• Prior experience working at Airbnb or as an Airbnb-specialized VA is strongly preferred
• Deep knowledge of Airbnb's platform: Superhost criteria, resolution center, extenuating circumstances policy, guest/host protections, and payout systems
• Proven ability to handle guest complaints and disputes diplomatically while achieving the best possible outcome for the host
• Excellent written English communication — you are the voice of our brand
• Highly organized, self-motivated, and able to work independently across time zones
• Comfortable using tools like Airbnb's co-host dashboard, channel managers (e.g., Guesty, Hospitable), or Google Workspace

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NICE TO HAVE
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• Experience managing multiple listings simultaneously
• Familiarity with dynamic pricing tools (PriceLabs, Wheelhouse, etc.)
• Background in hospitality, customer service, or property management

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HOW TO APPLY
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Please send your application with your latest CV attached

In your application, include:
1. A brief summary of your Airbnb experience (platforms used, number of listings managed, types of properties)
2. A specific example of how you handled a difficult guest situation and the outcome
3. Your availability and preferred working hours
4. Your rate (hourly or monthly)

We look forward to meeting someone who knows Airbnb like the back of their hand! ????

SKILL REQUIREMENT

Property Management Airbnb

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Airbnb Virtual Assistant – Property Management Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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