Airbnb / Short-Term Rental Operations VA — 35+ Unit Portfolio (Full-Time, Long-Term)

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: TYPE OF WORK

Full Time

: SALARY

$5-$6 per hour

: HOURS PER WEEK

48

: DATE UPDATED

Mar 20, 2026

JOB OVERVIEW

About Us
We operate a 35+ unit short-term rental portfolio across the USA, generating 7-figure annual revenue. Fully remote operation. We host corporate travelers and families — no party houses. We’re building a disciplined, process-driven team and we want people who take ownership, solve problems, and want long-term stability.

The Role
We’re hiring for two VA shifts (indicate your preference in your application):
Morning Shift: 8:00 AM – 4:00 PM Eastern Time
Evening Shift: 4:00 PM – 12:00 AM Eastern Time

Schedule: 6 days/week (one agreed day off)
Pay: $5–$6/hr USD depending on experience
Bonuses: Monthly performance bonuses (response time, review scores, low escalation rates)
13th Month: Yes
Growth Path: Lead VA role ($7–$8/hr + team bonus) for strong performers

What You’ll Do Every Shift
Respond to all guest messages within 10 minutes — professional, warm, solution-oriented
Coordinate cleaners and maintenance vendors daily via WhatsApp
Manage early check-ins, late check-outs, extensions, and same-day bookings
File Airbnb Aircover and Resolution Centre claims
Monitor smart locks and cameras — troubleshoot issues, flag rule violations
Complete shift handoff notes — every single shift, no exceptions
Follow SOPs in Notion and flag anything that’s missing or unclear

Requirements
Minimum 2 year experience in Airbnb / STR / property management VA work
Strong written English — C1+ level, professional and guest-ready
Can make decisions without asking permission for routine situations
Reliable internet (50 Mbps+), computer, quiet workspace
Looking for long-term stability (12+ months)

ONLY APPLY IF YOU HAVE STR / AIRBNB EXPERIENCE.

How to Apply
Message me through OnlineJobs.ph with the following (applications that skip these will not be reviewed):

Start your message with the word FRONTLINE.
How many STR units have you supported at once, and what were your main responsibilities?
Write the exact message you would send to this guest: “Hi, it’s 10:45 PM. The AC is broken and I can’t find parking. I want a refund.” (Do not describe what you’d do — write the actual guest-facing message.)
Which shift are you applying for? (Morning 8AM–4PM ET / Evening 4PM–12AM ET / Open to either)
Confirm you’re open to a 2-week paid trial.
Include Voice Note Intro

We pay biweekly, on time, every time. 13th month included. If you want a stable, long-term role with a growing company and real performance bonuses, apply now.

SKILL REQUIREMENT

Sop Writing Airbnb Notion

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Airbnb / Short-Term Rental Operations VA — 35+ Unit Portfolio (Full-Time, Long-Term)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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