AltoLuxo

Airbnb Operations Role VA

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Any

: SALARY

TBD

: HOURS PER WEEK

45

: DATE UPDATED

Oct 30, 2025

JOB OVERVIEW

We are a UK-based Corporate Housing & Airbnb Management company with over 50+ luxury properties nationwide — and we’re continuing to expand rapidly across the country.

We are currently seeking a detail-oriented Operations Virtual Assistant to support our growing portfolio of short-term rentals and help streamline daily operations.

Experience: 3–5 years in Airbnb / Short-Term Rental Operations

Interested applicants, please submit the following via OnlineJobsPH (attachments Links required):

Incomplete submissions will not be entertained.

Resume in PDF format
1-minute introductory video introducing yourself and your experience in short-term rental operations
Internet Speed Test Result (dated June 2025 or later)
At least TWO Professional References (include full name, relationship, email, and mobile number)
Photo of your home office setup, including computer and backup systems clearly visible

Role Overview

The successful candidate will play a key role in managing the operational side of our short-term rental business — ensuring all properties run smoothly, guests enjoy a seamless experience, and every turnover meets our company standards.

You will coordinate cleaning schedules, review inspection reports, manage property calendars, and ensure all operational details are executed on time and accurately.

Responsibilities:
• Managing cleaning schedules across multiple properties
• Reviewing cleaning and inspection reports to ensure quality and consistency
• Identifying and reporting damages or maintenance issues promptly
• Overseeing calendar operations (availability, blocks, and notes)
• Handling direct booking inputs and ensuring sync across platforms
• Managing cancellations and updating availability accordingly
• Monitoring and responding to guest reviews (including dispute handling when needed)
• Assisting with review management and guest follow-up processes
• Coordinating with cleaners, maintenance staff, and internal teams to ensure smooth operations
• Ensuring cleaning reports, damages, and notes are properly documented in system files or CRM
• Supporting general operations-related administrative tasks as assigned

Requirements:
• 3–5 years experience in Airbnb or short-term rental operations
• Strong attention to detail and organisational skills
• Excellent English communication (written and verbal)
• Familiarity with channel managers (preferably Hostaway)
• Experience reviewing cleaning checklists or inspection reports
• Ability to multitask and handle multiple units efficiently
• Reliable, proactive, and responsive — able to follow through on tasks without reminders
• Ability to handle urgent issues (e.g., cancellations, maintenance, or booking errors) calmly and effectively
• Strong understanding of Airbnb systems and short-term rental processes

Bonus Skills (Preferred but not required):
• Experience with Google Sheets, ---------- , or Notion for task tracking
• Basic knowledge of KPIs and performance tracking
• Experience with review dispute handling or Airbnb Resolutions
• Flexible availability during weekends for urgent operational tasks

SKILL REQUIREMENT

Property Management Short Term Rentals Airbnb

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0106
Total Execution Time	0.0119

GET DATA

No GET data exists

MEMORY USAGE

1,509,968 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Airbnb-Operations-Role-VA-1502709

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0052 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1502709 LIMIT 1
0.0003	SELECT * FROM `employers` WHERE `employer_id` = 823280 LIMIT 1
0.0004	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1502709 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-16',ej.date_added) duration_days, DATEDIFF('2026-04-16',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-16',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1502709'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1502709
0.0008	UPDATE employer_jobs SET hit_counts = '*Oct-30-2025=406Oct-31-2025=114Nov-01-2025=48Nov-02-2025=22Nov-03-2025=37Nov-04-2025=28Nov-05-2025=27Nov-06-2025=18Nov-07-2025=20Nov-08-2025=8Nov-09-2025=10Nov-10-2025=10Nov-11-2025=10Nov-12-2025=9Nov-13-2025=15Nov-14-2025=5Nov-15-2025=6Nov-16-2025=3Nov-17-2025=7Nov-18-2025=6Nov-19-2025=2Nov-20-2025=1Nov-21-2025=3Nov-22-2025=1Nov-23-2025=2Nov-24-2025=3Nov-25-2025=1Nov-26-2025=1Nov-27-2025=3Nov-28-2025=3Nov-29-2025=5Nov-30-2025=4Dec-01-2025=2Dec-03-2025=2Dec-04-2025=4Dec-05-2025=1Dec-06-2025=1Dec-07-2025=1Dec-08-2025=2Dec-09-2025=2Dec-10-2025=2Dec-13-2025=1Dec-14-2025=1Dec-15-2025=3Dec-17-2025=3Dec-21-2025=1Dec-23-2025=2Dec-24-2025=1Dec-26-2025=2Dec-28-2025=3Dec-29-2025=1Dec-30-2025=2Dec-31-2025=1Jan-01-2026=1Jan-05-2026=1Jan-07-2026=4Jan-08-2026=1Jan-12-2026=1Jan-13-2026=3Jan-14-2026=2Jan-15-2026=2Jan-16-2026=1Jan-17-2026=3Jan-18-2026=1Jan-19-2026=1Jan-22-2026=1Jan-27-2026=1Jan-28-2026=1Jan-30-2026=1Feb-02-2026=1Feb-03-2026=1Feb-08-2026=3Feb-12-2026=3Feb-14-2026=1Feb-17-2026=1Feb-24-2026=1Feb-25-2026=1Feb-27-2026=4Mar-01-2026=1Mar-02-2026=2Mar-03-2026=1Mar-04-2026=1Mar-06-2026=1Mar-07-2026=1Mar-10-2026=2Mar-11-2026=2Mar-14-2026=1Mar-16-2026=1Mar-17-2026=2Mar-20-2026=1Mar-22-2026=1Mar-25-2026=2Mar-26-2026=3Apr-02-2026=2Apr-08-2026=7Apr-09-2026=2Apr-10-2026=15Apr-11-2026=1**Apr-16-2026=2' WHERE job_id= '1502709'
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Oct-2025=520Nov-2025=318Dec-2025=38Jan-2026=25Feb-2026=16Mar-2026=22**Apr-2026=29' WHERE job_id= '1502709'`
0.0004	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1502709' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1502709
0.0004	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '823280' AND `date_added` >= '2022-06-08'
0.0002	`select * from teasers`
0.0003	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776362924
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Airbnb-Operations-Role-VA-1502709
csrf-token	e54472116aef2ed4f240b48e14a7b487

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.136
HTTP_DNT

AltoLuxo

Airbnb Operations Role VA

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?