Advanced GoHighLevel SDR / Diagnostic Advisor — Home Services (EST Hours)

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: TYPE OF WORK

Full Time

: SALARY

$5-$10/hour CAD (depending on experienc

: HOURS PER WEEK

TBD

: DATE UPDATED

Apr 14, 2026

JOB OVERVIEW

Window Restoration Experts (Toronto, Canada) is hiring a Diagnostic Advisor SDR to own the front end of our sales process. This is NOT a generic appointment-setter role — you will be the qualification filter that protects our field team's calendar and the homeowner's experience.

ABOUT US
We are a premium window restoration company operating across the GTA. Our model is "Restore First. Replace When Right." — we diagnose before we sell, and we walk away from leads that aren't a fit. Our SDR mantra: "I don't convert everyone. I identify who is ready."

WHAT YOU'LL DO
- Handle 40-60 inbound and outbound leads per week via phone, SMS, and form fills
- Run structured discovery calls using our 10-step Advisor Flow (full playbook provided)
- Score every lead 1-5 using our qualification rubric (intent, urgency, timeline, willingness to follow process)
- Book qualified assessments directly into our field team's Jobber calendar
- Use GoHighLevel daily — contacts, opportunities, pipelines, tags, workflows, conversation AI
- Communicate in Slack with the closer, ops, and owner — proactive, clean, coherent
- Handle the $175 assessment-fee conversation with confidence (we never discount)
- Execute clean disqualification when a lead isn't aligned — no chasing

WHAT YOU MUST BRING
- 2+ years advanced GoHighLevel experience (must have built workflows, pipelines, custom fields, and configured conversation AI — not just "used GHL")
- Client intake or appointment-setting track record for North American home services or high-ticket services (roofing, HVAC, solar, remodeling, etc.)
- English fluency at an ADVISORY tone — crisp, calm, confident. You'll be on the phone with Toronto homeowners daily.
- Experience with Jobber, ServiceTitan, Housecall Pro, or similar field-service CRM
- Slack-native communicator
- Comfortable working 9am-5pm EST (10pm-6am Manila) — graveyard, full time
- Coachable, humble, and willing to be trained via Loom and live role-plays by our COO
- Stable internet, quiet home office, good-quality headset

BONUS POINTS
- Prior experience working for Toronto / EST Canadian companies (retention signal)
- Experience with Perspective Funnel or similar funnel builders
- History of pushing back on your manager when you thought you were right

HOW WE WORK
- Full onboarding with our COO — SOPs, role-plays, and a 2-4 week shadow period with our closer before you take the queue solo
- Weekly 1:1 coaching with the closer
- Monthly calibration calls with the owner
- You'll have a real voice on process improvements — we want a thinker, not a task-taker

COMPENSATION
$10-$14/hr USD depending on experience, paid bi-weekly. 40 hours/week. Performance-based raises reviewed at 90 days and 6 months.

HOW TO APPLY
Please include:
1. A 2-3 minute Loom video introducing yourself AS IF you were calling a Toronto homeowner for the first time about foggy windows. No script-reading — be yourself.
2. A written response to this question (80 words max): "A homeowner says $175 is too much for an assessment. How do you respond?"
3. List every GoHighLevel workflow or automation you have personally built, with the company name.
4. Your experience with Jobber or equivalent field-service CRMs.
5. Your current or most recent graveyard schedule and how long you've sustained it.

Applications without the Loom video will not be reviewed.

SKILL REQUIREMENT

Inbound Sales Appointment Setting GoHighLevel

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Advanced GoHighLevel SDR / Diagnostic Advisor — Home Services (EST Hours)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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