Administrative Coordinator

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: TYPE OF WORK

Full Time

: SALARY

$500 - $650 per month

: HOURS PER WEEK

TBD

: DATE UPDATED

Jul 21, 2026

JOB OVERVIEW

Location: Remote (US Timezone Hours)
Type: Full-time

About This Role:

We're looking for an Administrative Coordinator to serve as the primary administrative and client-facing support professional for a growing healthcare practice.

This role is equal parts client communication, scheduling, and operational coordination. You'll be the first person many prospective and existing clients interact with, making professionalism, empathy, and strong communication skills essential.

A significant portion of your day will involve answering calls, responding to inquiries, scheduling appointments, coordinating calendars, and ensuring that clients receive a seamless experience from their first interaction onward.

Because you'll be communicating primarily with U.S.-based clients, excellent spoken and written English is required. You must be able to communicate naturally and professionally in an American business setting with a clear American accent or near-native conversational style.

This is a fully remote position requiring substantial overlap with U.S. business hours.

What You'll Be Doing:

Answer inbound client calls and make outbound calls — warm, professional, confidential

Schedule intake appointments and guide new clients through getting started

Keep clients scheduled, confirmed, and reminded; follow up on cancellations and no-shows

Send and complete intake paperwork and enter it accurately into our EHR (SimplePractice)

Respond to client messages and emails and route inquiries appropriately

Verify insurance eligibility/benefits and assist with authorizations as needed

Maintain strict confidentiality of all client information (HIPAA)

What We're Looking For:

Excellent spoken and written English in an American register/accent, with a clear, friendly, professional phone manner

Experience as a VA, in a call center/BPO, or in a medical/behavioral-health admin role

Strong scheduling, organization, and follow-through

Comfort with EHR/scheduling software, VoIP/phone systems, and standard office tools

Reliable high-speed internet and a quiet, private home workspace

Availability for U.S. Eastern Time business hours, full-time, long-term

Discretion handling confidential client information (HIPAA awareness)

Empathy and professionalism with clients of all ages

Preferred: experience supporting U.S. healthcare/behavioral-health clients; insurance verification/authorizations; SimplePractice or a comparable EHR.

SKILL REQUIREMENT

Customer Service English Proficiency Medical Virtual Assistant

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Administrative Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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