Administrative Assistant - Insurance Claims

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: TYPE OF WORK

Any

: SALARY

Php230.00 - Php250.00 per hour

: HOURS PER WEEK

40

: DATE UPDATED

Apr 13, 2026

JOB OVERVIEW

We are seeking a highly professional, detail-oriented Virtual Administrative Assistant to serve as the first point of contact for our property claims operations. This role is critical in managing the intake and progression of claims related to Homeowners (fire, flood, storm damage), Commercial property damage, roof leaks, and structural issues.

You will be responsible for managing incoming calls, providing technical updates on active claims, supporting new inquiries, and handling essential administrative tasks. This is a 20–40 hour/week position with strong potential to transition into a full-time role based on performance and reliability.

Skills & Qualifications:

* Outstanding communication skills (written and verbal) with a client-first mindset.
* Professional phone presence and the ability to manage high volumes of incoming calls with empathy and clarity.
* Strong organizational and administrative skills, including scheduling, contract management, and record keeping.
* Ability to pull client files, update claim information, and relay accurate updates confidently.
* Proficiency with CRM systems, email platforms, and document management tools.
* Excellent attention to detail and follow-through.
* Self-motivated, proactive, and able to thrive in a remote environment.

Experience:

* 2+ years of experience in the insurance, claims, or public adjusting industry (required).
* Proven track record in client communication, call handling, and customer support.
* Experience in claims processing, pulling records, and providing case updates.
* Previous administrative or virtual assistant experience in a professional services environment.
* Familiarity with insurance documents, contract management, and scheduling tools.
* Demonstrated ability to work independently, handle sensitive information, and manage multiple tasks simultaneously.
* Higher EQ in the conversation, ability to think on her feet well and communicate well also.
* Also they want someone who has great insurance industry experience as well

To fast track your application, please submit the following information:
Resume: A link to your Google Drive. Please ensure the sharing setting is set to "Anyone with the link."

IMPORTANT REMINDER: To advance in the screening process, you must submit the Podio Form. Timely completion is essential to guarantee your application receives prompt attention.

Podio Form Link: ---------- /webforms/ ---------- / ----------

SKILL REQUIREMENT

Administrative Management Insurance Claims Processing

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Administrative Assistant - Insurance Claims

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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