Full Time
$5/hour
40
Aug 25, 2026
Type: Full-time — 40 hours/week
Hours: Must overlap with US Eastern business hours (8am-5pm EST)
About us:
We're Match Maid Cleaning, a growing residential and commercial cleaning company based in Ohio. We're not a call center and we're not a churn-and-burn operation — we're a real team that takes care of our clients and our people. We're looking for one sharp, reliable person to become the voice and the organizer behind our front office as we grow.
What you'll actually do day to day:
Answer inbound leads (calls, texts,
Schedule and confirm cleaning appointments, and keep the calendar tight so no crew sits idle
Follow up on quotes and estimates until they turn into booked jobs
Coordinate with our cleaning crews on timing, addresses, and changes
Handle customer questions, reschedules, and the occasional "we need someone today"
Keep our CRM and records clean and up to date
Who we're looking for:
Excellent spoken and written English — you'll be talking to our customers directly
Organized to a fault. You like when things are in order and you notice when they're not
Comfortable on the phone and calm under pressure
Experience with scheduling, admin, sales support, or customer service (US company experience is a big plus)
Reliable internet, a quiet workspace, and a good microphone
Someone who wants to grow with a company
Nice to have (not required):
Familiarity with tools like Bookingkoala, GoHighLevel, Google Workspace, Canva
Any background in home services, cleaning, or a trades business
Why you'll like working here:
Stable, long-term role with a company that's actually growing
Clear expectations and a team that communicates
Room to take on more responsibility (and more pay) as you prove yourself
How to apply:
Please submit your resume and a video or voice recording. Applications without a recording will be ignored.
Your experience with scheduling or handling US customers
Your typical available hours in US Eastern time