Admin - Lettings Tenancy Manager

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TYPE OF WORK

Full Time

SALARY

52000

HOURS PER WEEK

40

DATE UPDATED

Jul 30, 2026

JOB OVERVIEW

Front Door Lettings (Remote)

Front Door Lettings is a growing Bristol, UK based letting agency managing residential properties - including flats, houses, HMOs and student lets - across Bristol, South Gloucestershire and North Somerset in England.

We're looking for a highly organised, detail-obsessed administrator to manage our Tenancy Progression, to join our remote team and take ownership of getting tenancies accurately and efficiently over the line.

This is the engine room of our lettings process. Once an offer is agreed, you'll make sure every tenancy is documented correctly, signed on time and moved smoothly from agreed offer through to move-in - and you'll be a go-to point of contact for applicants and existing tenants with questions about their contracts.

Accuracy matters here: the documents you handle are legally binding, so a sharp eye for detail and a methodical approach are essential.

What You'll Be Doing:

- Preparing and carefully checking tenancy agreements, guarantor deeds and supporting documents for accuracy before they go out
- Chasing applicants and guarantors to get agreements and paperwork signed and returned promptly - politely but persistently
- Assisting the team with referencing: fielding reference queries, chasing outstanding information, and liaising with applicants and referencing providers to keep things moving
- Answering questions from applicants and sitting tenants about their tenancy agreements, terms, obligations and renewals - clearly, accurately and professionally
- Keeping tenancy records and our internal systems fully up to date and accurate
- Coordinating the move-in process so nothing slips: deposits registered, first payments confirmed, and required documents served on time
- Flagging anything that looks incorrect, incomplete or non-compliant before it becomes a problem
- Supporting the wider team with ad hoc admin as priorities shift

What We're Looking For:

- Excellent written and spoken English
Exceptional attention to detail - you spot the missing date, the wrong name, the unsigned page
- Strong organisational skills and the ability to juggle multiple tenancies at different stages at once
- A confident, professional communicator - you'll be emailing and speaking with applicants, guarantors and tenants daily, and comfortable chasing people for what's needed
- Comfortable working across multiple platforms and tools simultaneously
- Previous experience in admin, property, lettings or customer service is an advantage but not essential - we'll train the right person
- Able to work UK business hours (Monday to Friday, 8am–6pm BST)

Why Join Us?

Front Door Lettings is growing quickly, and this role grows with us. You'll be a valued member of a small, tight-knit team where your work directly impacts the business - getting tenancies completed accurately and on time is central to everything we do.

We invest in our people, use modern tools, and give you real responsibility from day one. Once you've passed probation, the salary increases from 40,000php per month to 52,000php per month.

SKILL REQUIREMENT
Administrative Management Data Entry Administrative Support
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