Admin & Customer Service Virtual Assistant (GoHighLevel + Trades / / Electrical Services)

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TYPE OF WORK

Full Time

SALARY

$800-1500

HOURS PER WEEK

40

DATE UPDATED

Jul 31, 2026

JOB OVERVIEW

Work directly with a fast-growing Canadian Electrical, EV Charger, and Home Services business!

We’re expanding fast, and we need a hyper-detail-oriented, proactive, and tech-savvy Virtual Assistant to become the operational backbone of our daily client and administrative workflows. If you thrive on keeping systems running smoothly, dotting every 'i', and delivering 5-star customer experiences, this role was built for you!

Position DetailsCompensation: $800 – $1,500 USD / month
Hours: Full-Time (40 hrs/week)
Shift: 8:00 AM – 4:00 PM PST (Graveyard / Night Shift in the Philippines)
Location: 100% Remote????

Why You’ll Love Working With Us

Clear Systems & SOPs: No guesswork. We provide clear video SOPs for our workflows so you are set up for success from Day 1.

Growth & Recognition: You aren't just an assistant—you own our administrative micro-tasks so leadership can scale the business. We reward top performance with bonuses.

Stable, Long-Term Opportunity: Work with an established North American trade business that values clear communication and reliable tea ---------- mbers.

???? Key Responsibilities & Deliverables

1. Permit Management (High Priority)Submit EV charger and standard trade permit applications through the Technical Safety BC portal using video SOPs. Track application statuses daily and ensure permits are closed out immediately upon job ---------- nd automated and customized closure notifications with completed permit documentation to clients.

2. GoHighLevel (GHL) CRM & Sales Pipeline ManagementFilter daily inbound contacts: direct genuine leads down the sales funnel while filtering out spam and sales calls. Draft and dispatch accurate standard proposals (e.g., bathroom fan replacements, standard service quotes). Drive sales conversions by executing manual 48-hour follow-ups on proposals and cold leads.

3. Client Communication & Customer ExperienceManage client interactions across text, email, web chat, and WhatsApp (rescheduling, address updates, invoice/deposit queries). Conduct professional inbound/outbound phone calls with near-native North American English fluency.

4. Daily Admin & Quality ControlPerform audits on invoices, deposit records, and client files to guarantee zero lost revenue. Maintain hyper-detailed client records and assist with secondary tasks like social media engagement and inbox cleanup.

What We’re Looking For

Fluent English: C2/Near-native spoken and written English with a natural, professional North American telephone presence.

GHL Mastery: Proven, hands-on experience using GoHighLevel (GHL) CRM for lead routing, pipelines, and messaging. Relevant Experience: 1–2+ years as an Admin VA, Customer Service Rep, or Operations Assistant for US/Canadian clients (Trades, HVAC, or Electrical experience is a massive plus!).
Obsession with Detail: Extreme focus on accuracy with zero tolerance for missed steps, unclosed permits, or incorrect invoice numbers.
Graveyard Ready: Comfortable, equipped, and reliable for full-time overnight shifts (PST timezone).

How Success Is Measured (KPIs)

Permit Turnaround: Permits opened and closed within 48 hours of job start/completion.
Lead Speed: Inbound contacts triaged and processed within 1–2 hours.
Accuracy: 98%+ accuracy across all invoices, proposal figures, and client records.
Follow-Ups: 100% execution rate on required 48-hour lead check-ins.

Ready to Apply? If you are a organized, process-driven VA ready to step into a long-term role, we want to hear from you!???? Click Here to Submit Your Application: ----------

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