Full Time
5.00
40
Sep 25, 2026
Virtual Administrative Assistant – Commercial Insurance
We’re seeking a highly skilled Virtual Administrative Assistant based in the Philippines to support the Commercial Insurance Department of our independent insurance agency in the US. This role is mission-critical, not busywork.
What You’ll Do (a lot, and it matters):
Assist with commercial insurance quoting and policy processing
Update and manage HawkSoft (AMS) with accuracy and consistency
Contact clients regarding payments, missing information, and required photos
Follow up on requests and keep workflows moving (no dropped balls)
Provide general administrative support to the commercial team
What We Require (non-negotiable):
Fluent, professional English (spoken and written—near-native level)
Proven experience as a virtual assistant for an independent insurance agency
Strong working knowledge of Hawksoft
Excellent attention to detail and follow-through
Reliable internet, professional phone presence, and strong time management
Bonus Points (but not required):
Experience with U.S. commercial lines
Familiarity with carrier portals and underwriting workflows
If you’re organized, proactive, and already comfortable in the insurance world—this role will feel like home. If not, this probably isn’t the one. And that’s okay.