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TYPE OF WORK
Full Time
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SALARY
1000 AUD Per Month
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HOURS PER WEEK
40
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DATE UPDATED
Apr 7, 2026
We’re building what many would describe as the “Disney of the short-stay industry”, where every detail matters, every experience is intentional, and everything operates at a higher standard.
This role sits at the centre of it all.
You’ll be working directly across clients, operations, and internal systems, ensuring everything runs smoothly behind the scenes while delivering a level of service that most companies don’t even attempt.
If you’re someone who thrives in fast-moving environments and takes pride in getting things right, you’ll fit here.
What You’ll Be Doing:
1. Managing day-to-day communication with clients
2. Handling requests, questions, and problem-solving
3. Coordinating schedules, bookings, and operational tasks
4. Supporting internal operations across multiple systems
5. Keeping data, trackers, and systems accurate and up to date
6. Assisting with issue resolution, claims, and general support
7. Communicating with external partners when required
8. Creating and improving internal processes and documentation
9. Helping onboard clients and tea
10. Making sure nothing slips through the cracks
What Makes This Role Different:
1. You won’t be doing repetitive, low-level support work
2. You’ll be trusted to think, d
3. You’ll sit across multiple parts of the business, not just one function
4. You’ll be part of building a brand that is redefining its category
This is for someone who wants to be in the engine room of a company that’s scaling fast, not just watching from the sidelines.
What We’re Looking For:
1. Extremely organised and detail-oriented
2. Fast responder and clear communicator
3. Strong problem-solving ability
4. Able to work independently without constant direction
5. Comfortable using multiple tools and systems
6. Reliable, proactive, and accountable
7. Able to handle pressure and multiple tasks at once
8. Perfect Ability to Write, Speak and Read English
This Role Is NOT For You If:
1. You need constant supervision
2. You struggle to stay organised
3. You avoid responsibility or decision-making
4. You’re slow to respond or follow up
Video Application (Required)
All applicants must submit a short video answering:
1. Who you are and how you present yourself
2. Your experience in hospitality or short-term stays (if any)
3. What being a brand ambassador means to you
4. If you were told you were joining the Disney of the short-stay industry, how would that change the way you approach your work?
