Account Manager & Executive Assistant

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: TYPE OF WORK

Full Time

: SALARY

1500

: HOURS PER WEEK

40

: DATE UPDATED

Nov 28, 2025

JOB OVERVIEW

Account Manager (Virtual Assistant) – Marketing Agency

Employment Type: Full-Time (Remote – VA)
Hours: Must overlap with U.S. business hours (EST/CST/PST)
Compensation: $1,500–$2,500/month depending on experience
Reports To: Founder & Creative Director

ABOUT THE ROLE

We are a fast-growing digital marketing agency looking for a highly organized, proactive Account Manager (Virtual Assistant) to support our U.S.-based clients. Your role is to ensure client deliverables move smoothly through our production pipeline, communicate updates, manage feedback, and maintain exceptional client service.

You will NOT be responsible for deep marketing strategy — that stays with leadership.
Your job is to ensure communication, clarity, and project flow.

RESPONSIBILITIES
- Client Communication & Coordination
- Serve as the primary day-to-day contact for assigned client accounts
- Respond to client messages, emails, and requests in a timely manner
- Gather client feedback and translate it into clear, actionable tasks
- Manage weekly check-ins, agendas, and summaries
- Follow up with clients for approvals, information, and assets
- Project & Task Management
- Ensure deliverables (blogs, graphics, videos, social posts) are completed on time
- Create and assign tasks in Asana
- Monitor task progress and adjust timelines as needed
- Coordinate with internal creative, content, technical, and paid media tea ---------- mbers
- Track deadlines, dependencies, and revisions

Reporting
- Prepare draft reports using templates (social, SEO, paid media)
- Collect analytics and insights for leadership to review
- Maintain documentation and client dashboards
- Client Satisfaction
- Keep a pulse on client sentiment
- Flag concerns early to leadership
- Ensure consistent communication and expectations

WHAT SUCCESS LOOKS LIKE
- 95%+ on-time task delivery for all clients
- Clear, concise communication in perfect written English
- Clients feel supported, informed, and understood
- Fewer revisions and delays due to proactive follow-up
- Founder has significantly reduced communication load

REQUIRED SKILLS
- Excellent written and spoken English (American-style preferred)
- High attention to detail
- Strong project management ability
- Reliable, consistent, organized
- Experience managing accounts or client-facing roles

Comfortable using tools like:
- Asana
- Google Workspace
- Slack
- Social scheduling platforms
- Basic analytics (GA4, Meta dashboards, etc.)

PREFERRED EXPERIENCE
- Worked as an account manager or VA for a marketing agency
- Some exposure to SEO, social media, PPC, or web projects
- Understanding of how creative teams work
- Experience with international teams

PERSONALITY TRAITS WE VALUE
- Proactive (you don’t wait to be told what’s next)
- Calm and confident communicator
- Highly organized
- Client-centric mindset
- Problem solver, not a problem bringer

BENEFITS
- Work from anywhere
- Stable long-term position
- Growth opportunities in a scaling agency
- Professional development (training, certifications)
- Reimbursement for tools after initial period

SKILL REQUIREMENT

Communication Client Relationship Management Meeting Management

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Account Manager & Executive Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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