Account Management Associate

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

N/A

: HOURS PER WEEK

40

: DATE UPDATED

May 21, 2026

JOB OVERVIEW

Job Overview:
Business Facilitating is seeking a full-time Account Management Associate to support the FedEx and UPS teams. In this role, you will contribute to team projects, gain a thorough understanding of company operations, and develop expertise in core responsibilities. Key functions include billing, shipper support, auditing, and reporting. You will report directly to your assigned Team Leader and collaborate with cross-functional teams to ensure client needs are met efficiently.

Duties and Responsibilities:
•Manage various ticket types, including Supply, Postal, Claims, Tracers, Commercial Invoices, and Urgent Requests
•Respond to client inquiries via phone and email in a timely and professional manner
•Prepare invoices for import into the billing system; investigate and assign miscellaneous shipments to the appropriate clients
•Perform weekly audits to validate and ensure accuracy of imported data
Skills and Qualifications:
•Ability to work independently with minimal supervision
•Strong communication and time management skills
•Proficiency in digital tools such as Google Workspace, Microsoft Office, and project management platforms (e.g., HubSpot, Slack, RingCentral)
•Proactive approach to anticipating needs and resolving issues
•High attention to detail, with the ability to identify and prevent errors
•Sound judgment in prioritizing tasks and escalating issues when necessary
•Strong sense of ownership, with the ability to manage projects from start to finish

Work Setup:
•Work-from-home arrangement
•Schedule aligned with standard U.S. business hours

Please send your resume to ----------

SKILL REQUIREMENT

Customer Support Management Attention to Detail Billing

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0012
Controller Execution Time ( Jobseekers / Job )	0.0194
Total Execution Time	0.0214

GET DATA

No GET data exists

MEMORY USAGE

1,480,848 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Account-Management-Associate-1629236

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0116 seconds) (Hide)

0.0010	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0012	SELECT * FROM `employer_jobs` WHERE `job_id` = 1629236 LIMIT 1
0.0010	SELECT * FROM `employers` WHERE `employer_id` = 668221 LIMIT 1
0.0008	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1629236 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-08-14',ej.date_added) duration_days, DATEDIFF('2026-08-14',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-14',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1629236'
0.0007	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1629236
0.0012	UPDATE employer_jobs SET hit_counts = '*Apr-21-2026=508Apr-22-2026=47Apr-23-2026=25Apr-24-2026=18Apr-26-2026=4Apr-27-2026=8Apr-28-2026=23Apr-29-2026=5Apr-30-2026=4May-01-2026=1May-02-2026=4May-03-2026=6May-04-2026=3May-05-2026=2May-07-2026=1May-08-2026=3May-09-2026=1May-11-2026=1May-12-2026=3May-13-2026=2May-14-2026=3May-15-2026=1May-16-2026=5May-17-2026=3May-18-2026=3May-19-2026=6May-20-2026=6May-21-2026=8May-22-2026=6May-23-2026=3May-24-2026=8May-25-2026=11May-26-2026=5May-27-2026=4May-28-2026=5May-29-2026=9May-30-2026=5May-31-2026=3Jun-01-2026=9Jun-02-2026=1Jun-03-2026=1Jun-04-2026=2Jun-05-2026=1Jun-06-2026=1Jun-07-2026=1Jun-09-2026=2Jun-13-2026=1Jun-17-2026=5Jun-18-2026=3Jun-20-2026=1Jun-21-2026=2Jun-23-2026=13Jun-24-2026=6Jun-28-2026=1Jun-29-2026=2Jun-30-2026=2Jul-02-2026=1Jul-03-2026=1Jul-04-2026=1Jul-05-2026=1Jul-06-2026=1Jul-08-2026=2Jul-10-2026=1Jul-14-2026=1Jul-15-2026=2Jul-18-2026=1Jul-19-2026=1Jul-22-2026=2Jul-24-2026=1Jul-26-2026=2Jul-27-2026=3Jul-30-2026=2Jul-31-2026=3Aug-01-2026=1Aug-05-2026=1Aug-06-2026=1Aug-11-2026=1Aug-13-2026=1**Aug-14-2026=1' WHERE job_id= '1629236'
0.0008	`UPDATE employer_jobs SET monthly_hits = '*Apr-2026=642May-2026=121Jun-2026=54Jul-2026=26**Aug-2026=6' WHERE job_id= '1629236'`
0.0013	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1629236' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1629236
0.0024	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '668221' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1786702851
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Account-Management-Associate-1629236
csrf-token	11ff03dc035fa8836401dacc8a80b3cf

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.122
HTTP_DNT

Account Management Associate

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?