Accident Claims Coordinator

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: TYPE OF WORK

Part Time

: SALARY

4-5

: HOURS PER WEEK

20

: DATE UPDATED

Mar 10, 2026

JOB OVERVIEW

We are seeking a highly organized and detail-oriented Virtual Assistant (VA) to manage vehicle a ---------- claims from start to finish.

Our company works with hundreds of professional drivers in New York City, and a ---------- must be handled quickly and properly. The VA will be responsible for collecting a ---------- information, filing claims, communicating with insurance companies, and tracking the claim process until completion.

This role requires excellent communication, organization, and follow-through.

Responsibilities
1. A ---------- Claim Intake

Receive a ---------- reports from drivers

Collect all required information including:

Driver information

Vehicle details

Insurance details

Police report information

Photos and videos

Organize and store claim documents properly

2. Filing Insurance Claims

Contact insurance companies to open claims

Provide necessary a ---------- information

Obtain claim numbers

Submit supporting documentation

3. Insurance Company Communication

Speak with insurance representatives and adjusters

Follow up regularly for claim updates

Respond to insurance requests for additional documents

Schedule inspections if required

4. Documentation & Forms

Complete necessary forms such as:

A ---------- reports

Insurance forms

DMV a ---------- forms (MV-104 if needed)

Ensure all documentation is accurate and complete

5. Claim Tracking

Maintain a claim tracking system

Monitor claim progress

Provide regular updates to drivers and management

Follow up until the claim is resolved

6. Driver Support

Communicate with drivers involved in a ----------

Guide drivers on required documents and next steps

Answer basic questions regarding the claim process

Required Skills

Excellent English communication (phone & written)

Comfortable speaking with insurance companies

Strong organization and attention to detail

Ability to manage multiple cases at the same time

Experience with claims, insurance, or a ---------- reporting preferred

Familiarity with Google Docs / Google Sheets / CRM systems

Ability to follow structured workflows

Preferred Experience (Not Required)

Insurance claims processing

Transportation or rideshare industry

Auto a ---------- claims

Administrative or legal assistant experience

Work Requirements

Reliable internet connection

Ability to make and receive phone calls

Ability to work during U.S. business hours

Organized and responsive

Success in This Role

A successful candidate will:

Handle claims efficiently

Communicate professionally with insurance companies

Keep drivers informed

Ensure all claims move forward without delays

Example Tasks

Call insurance company to open a new a ---------- claim

Follow up with adjuster for repair approval

Request missing photos or documents from drivers

Submit a ---------- forms and documentation

Update claim tracking spreadsheet

SKILL REQUIREMENT

Insurance English Speaking Claims Processing

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Job Post	Reporter	Rank	Reason	Date

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Accident Claims Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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