AI Operations Lead

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: TYPE OF WORK

Any

: SALARY

TBD

: HOURS PER WEEK

TBD

: DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

ABOUT THE ROLE
We're a luxury marketing agency running Social/Design/Content, Web, Paid Ads, SEO/GEO, and Account Management as active teams — plus founders currently doing double duty on sales and business development. We want AI embedded across all of it, not bolted onto one team. This is a new, cross-functional role reporting directly into Strategy & Operations: you'll work across every department to find what's manual, automate it with AI, and make sure the whole company actually uses what you build.

WHAT YOU'LL DO
- Audit workflows across every team — Account Management, Web, Paid Ads, SEO/GEO, Social/Design/Content, and Business Development/Sales — and identify what AI can take off people's plates.
- Build and maintain automations connecting AI models (Claude, ChatGPT, etc.) to our existing tools, using Zapier, Make, n8n, APIs, or custom scripts.
- Stand up sales/BD automation specifically: lead research, outreach sequencing, proposal drafting, CRM hygiene, follow-up cadences — an area currently run ad hoc by the founders with no dedicated system.
- Build reusable prompt libraries, custom Claude Projects/GPTs, and SOPs so every team can use AI consistently, not just you.
- Train team leads (and their teams) on the tools and workflows you roll out — adoption is part of the job, not just the build.
- Evaluate new AI tools/models as they come out and make clear recommendations on what's worth adopting company-wide.
- Track and report time saved, cost saved, and output improved from what you automate — this role needs to show ROI.

REQUIRED
- Proven, hands-on experience using Claude and/or other frontier AI tools (ChatGPT, Gemini) to automate real business processes — not just personal chatbot use.
- Experience with automation platforms (Zapier, Make, n8n) or comfortable enough with APIs/scripting to wire tools together yourself.
- Experience automating or supporting sales/BD workflows specifically (CRM, outreach, lead gen, proposal generation) — this is a named priority, not a nice-to-have.
- Able to work cross-functionally — comfortable talking to a designer, a developer, a paid ads strategist, and a salesperson in the same week and tailoring automation to each.
- Strong documentation instincts — you write the SOP, not just build the workflow.
- Excellent written English, self-directed, able to own outcomes with minimal oversight.

NICE TO HAVE
- Experience in an agency or client-services environment.
- Basic coding skills (Python, JavaScript) for custom integrations.
- Experience with a CRM (HubSpot, Pipedrive, or similar) and sales automation tools specifically.
- Background training or onboarding a team onto new tools/workflows.

HOW TO APPLY
To be considered, apply with:
1. Your resume/portfolio.
2. 2-3 examples of processes you've automated with AI — what it looked like before, what you built, and the measurable impact.
3. One example specifically involving sales/BD or CRM automation, if you have it.
4. Start your application with the word "INTEGRATE" so we know you read the full post.

Applications without at least one concrete automation example will not be considered.

SKILL REQUIREMENT

CRM Zapier AI Automation

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AI Operations Lead

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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