AI & Automation Business Specialist (Remote – New Zealand FMCG Group)

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: TYPE OF WORK

Full Time

: SALARY

USD 1,200 – 2,200 per month (depending on experience and skill set)

: HOURS PER WEEK

40

: DATE UPDATED

Dec 2, 2025

JOB OVERVIEW

???? About the Company

Oceania Distribution is a New Zealand–based FMCG distribution company representing trusted international brands across the APAC region and Pacific Islands.

We are in a growth phase and want to integrate AI and automation across the business – from customer relations to marketing, reporting, and internal operations – to become more efficient, smarter, and faster in our decisions.

We’re looking for a hands-on AI & Automation Business Specialist to help us design, implement, and maintain practical AI solutions inside the company.

???? About the Role

This is a full-time, remote role for someone who loves AI tools + business processes + automation.

You will:

Map how Oceania Distribution works today

Identify where AI and automation can save time, reduce errors, and improve decisions

Build practical solutions using tools like ChatGPT, automation platforms (Zapier / Make), and spreadsheets/CRMs

Train the team to actually use these tools in their daily work

You will work directly with the Managing Director (New Zealand) and collaborate with Sales, Marketing, Customer Service, and Admin teams.

This is not a research role and not about building AI models from scratch.
It’s about using existing AI & automation tools to improve real business processes.

???? Key Responsibilities

? AI & Automation Strategy (Practical, not theoretical)

Analyze current workflows in sales, customer service, marketing, reporting, and admin

Identify and prioritize AI/automation opportunities (quick wins & strategic projects)

Create a simple AI & Automation roadmap for Oceania Distribution

? Process Improvement & Automation

Build and maintain automated workflows using tools such as Zapier, Make, n8n, or similar

Connect tools like email, CRM, spreadsheets, forms, and internal systems where possible

Reduce manual work (copy/paste, repetitive email, report building, etc.) through automation

? AI for Customer Relations & Marketing

Create AI-assisted templates and processes for:

Customer service responses

Sales emails and follow-ups

Product sheets, newsletters, and marketing content

Support the team with prompting best practices and reusable AI workflows

? AI for Business Management & Reporting

Help build or improve automated sales and performance reports (e.g. by client, market, product group)

Use AI to assist with data analysis, summaries, and decision support

Assist in building internal documentation and SOPs with AI support

? Training & Adoption

Document all AI/automation solutions clearly so the team can use and maintain them

Create simple guides, videos, or short training sessions for staff

Act as the internal AI champion, helping the team adopt tools in a realistic, human way

???? Qualifications

Must-have:

Strong interest and hands-on experience using AI tools (ChatGPT or similar) for business tasks

Practical experience with automation tools such as Zapier, Make, n8n, or similar

Good understanding of business processes (sales, admin, customer service, or operations)

Advanced skills in spreadsheets (Google Sheets / Excel): formulas, lookups, basic data analysis

Excellent English communication skills (written and spoken)

Highly organized, proactive, and comfortable working independently

Nice-to-have (preferred):

Experience in FMCG, distribution, retail, or e-commerce

Experience with CRMs (HubSpot, Zoho, Airtable, Notion, etc.)

Basic scripting skills (e.g. Python, Apps Script, or similar) – not mandatory but a plus

Experience training or supporting non-technical users to adopt new tools

Experience level:

Typically 3–7 years of professional experience in operations, systems, business analysis, process improvement, marketing ops, RevOps, or similar

Strong recent exposure to AI and automation tools in real work situations

???? Work Setup

Full-time remote position (40 hours per week)

Monday to Friday, with some overlap with New Zealand time and APAC time zones

Direct report to the Managing Director (New Zealand)

Close collaboration with Sales, Marketing, Customer Service, and Admin teams

???? Salary & Benefits

USD 1,200 – 2,200 per month (depending on experience and skill set)

Long-term role with strong potential for growth and responsibility

Opportunity to shape the AI & automation culture of a growing FMCG company

Work directly with decision-makers and see the impact of your work on the business

SKILL REQUIREMENT

Microsoft Excel Robotic Process Automation AI Automation

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AI & Automation Business Specialist (Remote – New Zealand FMCG Group)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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