Part Time
$175 AUD
20
Oct 25, 2026
Sales & Appointment Booking Virtual Assistant
Business: Fluff N Fresh Carpet Cleaning
Location: Remote, Philippines
Hours: Part-time, 80 hours per month
About the role
Fluff N Fresh Carpet Cleaning is a growing carpet, upholstery, tile & grout and rug cleaning business based in Sydney, Australia. We are looking for a motivated, reliable and confident Virtual Assistant to contact
Responsibilities
* Call new leads generated through
* Follow up warm leads who haven’t booked yet.
* Contact customers by phone and SMS.
* Understand customer requirements and provide quotes using our approved price list.
* Handle customer questions professionally and confidently.
* Overcome common objections and encourage customers to book.
* Schedule confirmed jobs in our booking calendar
* Optimise bookings that are close together - travel wise.
* Maintain accurate lead records and follow-up notes.
* Follow up consistently until the customer books or declines.
Requirements
* Excellent spoken and written English.
* Confident making outbound phone calls.
* Previous experience in sales, appointment setting or lead generation.
* Strong persuasion, communication and customer service skills.
* Reliable, organised and able to work independently.
* Experience with
* Availability to work agreed hours aligned with Sydney, Australia time.
What we’re looking for
Someone proactive who takes ownership of leads, follows up consistently and focuses on converting enquiries into paying customers. You should be comfortable speaking with customers over the phone and working towards booking targets.
How to apply
Please include your relevant sales experience, previous appointment-setting results (if available), expected monthly salary in AUD and availability in Sydney time.
We are looking for someone interested in a long-term working relationship as the business grows.