Customer Support VA + Future Sales Role

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TYPE OF WORK

Full Time

SALARY

$110/week

HOURS PER WEEK

45

DATE UPDATED

Oct 23, 2026

JOB OVERVIEW

Customer Support VA (Phone + Chat), Future Sales Role

Pay: $110 USD/week, paid weekly, with raises as you grow into sales
Schedule: Full time, Monday to Friday, 7:30am to 5:30pm Toronto time, 1-hour break
Remote | Excellent spoken English required

ABOUT THE ROLE

We’re a premium home cleaning company in Toronto, Canada. We’re looking for someone who loves talking to people and is great at it.

Most of this job is communication. You’ll reply to clients, new leads, and our cleaning team by text, email, and phone, and you’ll make sure everyone feels taken care of. You’ll be on calls and responding to clients & leads every day.

The right person will be trained to take sales calls and book new clients. If that excites you, keep reading. If you prefer quiet, behind-the-scenes work, this role is not for you.

WHAT YOU’LL DO

Reply to clients, leads, and cleaners quickly and warmly (text, email, social media)
Call clients for follow-ups, rescheduling, and payments
Handle problems calmly, and bring the tricky ones to the owner with a clear summary
Basic data entry, schedule checks, and social media management
Later: take sales calls and book new clients

YOU’RE A FIT IF

Your spoken English is clear and natural, and North American clients understand you easily
You’ve worked in customer service, a call centre, or sales
You stay calm and friendly when someone is upset
You think for yourself instead of waiting to be told
You have a reliable computer, fast internet with a backup, a quiet space, and a headset

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