Ally Logistics

Weekend Operations Specialist - HIGHWAY EXPERIENCE REQUIRED

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: TYPE OF WORK

Full Time

: SALARY

TBD

: HOURS PER WEEK

40

: DATE UPDATED

Oct 23, 2026

JOB OVERVIEW

ABOUT ALLY LOGISTICS:
Ally Logistics is a U.S.-based third-party logistics (3PL) company headquartered in Grand Rapids, Michigan. Since 2012, we’ve been committed to creating the ultimate freight shipping experience by operating at the optimal intersection of people and technology.
As a full-service 3PL, we specialize in a wide range of freight solutions, including dry van, refrigerated, drayage, straight truck, open deck/flatbed, drop-trailer programs, warehousing, and more. Our diverse service capabilities allow us to support shippers across industries with flexible, reliable, and scalable logistics strategies.
We partner with skilled global talent to support our continued growth and operational excellence, ensuring our customers receive efficient, high-quality service at every step of the supply chain.

ROLE SUMMARY:

The Weekend Operations Specialist supports Ally Logistics by delivering important administrative, operational, and customer service functions. This role requires strong communication skills—including handling approximately 120 calls per day—the ability to work both independently and collaboratively, and a commitment to consistently producing high-quality results.

JOB DUTIES/RESPONSIBILITIES:
Obtain shipment updates from carriers using internal tools such as Front, Outlook, Zoom, TruckerTools, VendorFlow, and other in-house applications
Conduct high-volume outreach via phone (Zoom) and email (Front)
Collaborate with internal teams through Slack to relay critical information
Provide timely and accurate tracking updates to Account Teams
Update the TMS to ensure all dispatch and load details are current
Escalate delays or service issues to Account Teams and Management promptly

REQUIRED SKILLS & QUALIFICATIONS:
Minimum of 2 years of experience in logistics/3PL industry
Minimum of 2 years of Customer facing experience, preferably within the logistics/3PL industry
Strong written and verbal English communication skills
Ability to work independently with minimal supervision.
Strong problem-solving skills and attention to detail.

Additional Requirements
1. Technology & Equipment Requirements
Reliable high-speed internet and computer
Webcam + microphone for Zoom calls
Quiet, professional workspace
2. Availability Requirements
Ability to work U.S. Eastern Time
Must provide advanced notice for planned time off
Must maintain consistent communication (Slack responsiveness, email, etc.)

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Ally Logistics

Weekend Operations Specialist - HIGHWAY EXPERIENCE REQUIRED

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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