Live Medical Scribe / Patient Triage

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TYPE OF WORK

Any

SALARY

$9

HOURS PER WEEK

40

DATE UPDATED

Oct 24, 2026

JOB OVERVIEW

We are seeking an experienced Live Medical Scribe with a nursing background who can also assist with patient triage calls as needed. The ideal candidate has hands-on experience with live medical scribing, strong clinical knowledge, excellent communication skills, and the ability to work efficiently in a fast-paced healthcare environment.

This is a dual-function role. Depending on the schedule and operational needs, you may be assigned to live medical scribing or patient triage calls. These responsibilities are not necessarily performed simultaneously.

The successful candidate must be detail-oriented, adaptable, and capable of supporting healthcare providers while maintaining accurate clinical documentation and providing appropriate assistance to patients.

Key Responsibilities

1. Live Medical Scribing
-Provide real-time medical scribing support to healthcare providers during patient consultations.
-Accurately document patient histories, symptoms, examination findings, assessments, diagnoses, and treatment plans as directed by the provider.
-Enter clinical notes into the electronic health record (EHR) system in real time.
-Maintain accurate, complete, and organized medical records.
-Understand medical terminology, clinical abbreviations, and common healthcare procedures.
-Review documentation for accuracy and completeness, following established clinic protocols.
-Maintain patient confidentiality and comply with HIPAA and applicable privacy requirements.

2. Patient Triage and Call Handling
-Handle incoming patient triage calls as assigned.
-Gather relevant information about patient symptoms, concerns, and medical history.
-Document patient calls accurately and route concerns to the appropriate healthcare provider.
-Follow established triage protocols and escalation procedures.
-Recognize potentially urgent symptoms and promptly escalate them to the appropriate clinical personnel.
-Communicate professionally and empathetically with patients.
-Avoid providing independent diagnoses or medical advice beyond authorized protocols and professional scope.

Administrative Support:
-Assist with administrative and documentation tasks during downtime.
-Update patient records and maintain organized documentation.
-Support general clinic operations as assigned.
-Coordinate with healthcare providers and team members to ensure efficient workflows.
-Adapt to changing priorities and scheduling requirements.

Qualifications and Requirements:
-Nursing background is required.
-Hands-on live medical scribing experience is mandatory. Candidates without actual live medical scribing experience will not be considered.
-Experience handling patient triage calls is strongly preferred.
-Strong clinical knowledge and familiarity with medical terminology.
-Excellent English communication skills, both written and verbal.
-Strong documentation, listening, and information-gathering skills.
-Fast, accurate, organized, and highly efficient.
-Ability to multitask and remain focused in a fast-paced clinical environment.
-Professional, reliable, and detail-oriented.
-Willingness to assist with administrative tasks when needed.
-Amenable to rotating morning and evening shifts.
-Available to start as soon as possible.

Work Schedule:
The schedule will be discussed during the interview. Candidates must be flexible and willing to work rotating morning and evening shifts based on clinic operations and staffing requirements.

What We’re Looking For:
We are looking for someone who can confidently support healthcare providers in real time, document clinical encounters accurately, and communicate effectively with patients. The ideal candidate combines nursing knowledge with practical live medical scribing experience and understands the importance of accuracy, confidentiality, professionalism, and timely escalation of patient concerns.

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