E-Commerce Marketplace Specialist

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TYPE OF WORK

Full Time

SALARY

$220 USD per week

HOURS PER WEEK

40

DATE UPDATED

Oct 21, 2026

JOB OVERVIEW

Company: Engage Pickleball
Location: Philippines (Remote)
Employment Type: Full-Time
Schedule: Monday–Friday, 8:00 AM–4:00 PM or 9:00 AM–5:00 PM Eastern Time
Compensation: $220.00 USD per Week

About the Role

Engage Pickleball is seeking a highly organized, detail-oriented, and proactive E-Commerce Marketplace Specialist to manage, maintain, and expand our presence across multiple online marketplaces.

This role will be responsible for day-to-day marketplace operations, product listing management, inventory accuracy, order monitoring, account maintenance, and supporting the launch of new sales channels.

The ideal candidate has hands-on experience with Amazon, eBay, and other major e-commerce marketplaces, understands marketplace policies, and can work independently while maintaining accurate records and meeting deadlines.

Key Responsibilities

1. Marketplace Management

Manage daily operations across Amazon Seller Central and eBay.

Support the setup, launch, and ongoing management of Walmart Marketplace, Target Plus, TikTok Shop, Facebook Shop, Instagram Shopping, and other relevant channels.

Monitor marketplace dashboards, account notifications, performance metrics, and policy updates.

Maintain account compliance and promptly escalate issues that could affect selling privileges.

2. Product Listings & Optimization

Create, edit, and optimize product listings across all marketplaces.

Maintain accurate product titles, descriptions, specifications, images, pricing, SKUs, and variations.

Improve listing visibility using marketplace-specific SEO and product categorization.

Identify and correct listing errors, missing attributes, suppressed listings, and catalog discrepancies.

Coordinate new product launches and discontinued product updates.

3. Inventory & Order Management

Monitor inventory synchronization between Shopify and marketplace platforms.

Identify inventory discrepancies and prevent overselling.

Review incoming orders, fulfillment statuses, tracking updates, and exceptions.

Coordinate with Customer Service and Shipping teams to resolve marketplace-related issues.

Monitor cancellations, returns, refunds, and disputes in accordance with company policies.

4. Marketplace Expansion

Assist with applications, onboarding, and setup for additional marketplaces.

Research platform requirements, fees, policies, and integration options.

Coordinate product catalog uploads, inventory connections, shipping configurations, and account verification.

Test new marketplace workflows before launch.

Maintain documentation of setup procedures and ongoing operational requirements.

5. Reporting & Performance

Maintain accurate marketplace activity logs and operational reports.

Track sales performance, listing health, account issues, and outstanding tasks.

Identify opportunities to improve product visibility, conversion rates, and operational efficiency.

Provide regular updates on marketplace performance, completed work, and areas requiring attention.

Qualifications

Previous experience managing Amazon Seller Central and/or eBay seller accounts.

Experience with Shopify and multichannel e-commerce operations.

Familiarity with Walmart Marketplace, TikTok Shop, Meta Commerce Manager, or similar platforms is strongly preferred.

Knowledge of marketplace listing optimization, inventory management, and order processing.

Strong attention to detail, organizational skills, and problem-solving ability.

Proficiency in Google Sheets, Google Workspace, and online reporting tools.

Excellent written English communication skills.

Ability to work independently, follow documented procedures, and meet established KPIs and SLAs.

What We're Looking For

We value accountability, accuracy, initiative, and consistent follow-through. The successful candidate must be comfortable managing multiple platforms, identifying issues before they become larger problems, and keeping marketplace records current.

Remote Work Environment: Our remote team works together through a daily Google Meet workspace, with cameras on throughout the scheduled shift. This supports real-time communication, collaboration, training, and access to team members and management.

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