Part Time
N/A
TBD
Oct 17, 2026
Bounce is seeking an experienced, proactive Operations Lead & Administrative Manager to help manage and grow our event planning business. This is a part-time, remote position for someone who can take ownership, create organized systems, and keep client bookings and event details moving smoothly.
We need someone who is confident managing responsibilities independently, anticipating needs, and following through from the first client inquiry through post-event follow-up.
RESPONSIBILITIES
• Serve as the primary administrative contact for client inquiries and booking requests.
• Respond professionally to
• Qualify incoming leads, schedule consultations, and follow up with prospective clients.
• Prepare proposals, quotes, contracts, and invoices using approved pricing and templates.
• Manage client onboarding, collect event details, and track payment deadlines.
• Maintain the booking calendar and coordinate appointments, event dates, and team availability.
• Coordinate with vendors and team members to confirm details, responsibilities, and deadlines.
• Create and maintain event timelines, checklists, client files, and task trackers.
• Establish clear administrative procedures and recommend improvements to our workflow.
• Provide the owner with regular updates on bookings, outstanding tasks, and issues requiring attention.
• Follow up after events to request feedback and reviews.
QUALIFICATIONS
• Proven experience in event administration, operations management, hospitality, or a similar service business.
• Experience managing client relationships and moving inquiries through the booking process.
• Strong leadership, organization, problem-solving, and follow-through.
• Excellent spoken and written English.
• Confidence using Google Workspace, CRM systems, scheduling tools, and project management software.
• Ability to manage multiple events and priorities with minimal supervision.
• Availability for agreed-upon working hours that overlap with U.S. Eastern Time.
• Experience supporting an event planning or decorating business is a strong advantage.
TO APPLY
Please include:
Your relevant experience, including any event or service businesses you have supported.
The software and systems you have used.
An example of a workflow you created or improved.
How you would manage a new inquiry from initial contact through a confirmed booking.
Your availability, time zone, and desired pay rate.
Begin your application with “Bounce Operations Lead.”
We are looking for a dependable professional who can help build strong systems, deliver excellent client service, and grow with the business.