Customer Service Agent (Ecommerce)

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: TYPE OF WORK

Full Time

: SALARY

800 usd per month to 1k usd per month

: HOURS PER WEEK

TBD

: DATE UPDATED

Oct 17, 2026

JOB OVERVIEW

FULL REMOTE - NO GRAVEYARD SHIFT - 800USD to 1K USD per month

We are hiring a Customer Service Agent for a growing e-commerce fragrance brand.

You will:

Respond to customer emails and messages.

Resolve order, delivery, return and refund enquiries.

Coordinate with the warehouse and follow up until issues are resolved.

Keep clear notes and follow customer service procedures.

Requirements:

Excellent written English.

Strong attention to detail and problem-solving skills.

Customer service experience, ideally in e-commerce.

Shopify experience is a plus.

Typing speed of at least 50 WPM.

Reliable internet connection and your own computer.

Availability to work scheduled weekend shifts.

Willingness to use Hubstaff for time tracking and screenshots during work.

What we offer:

Fully remote work.

US$700–1,000 per month, depending on experience.

A friendly, supportive team.

Opportunities to progress into team leadership and management.

This is an independent contractor role. You are responsible for your own applicable taxes and contributions.

To apply, complete the questionnaire below. Include your CV, typing test screenshot and answers to the application questions.

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SKILL REQUIREMENT

Email Support Ecommerce Customer Service

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Customer Service Agent (Ecommerce)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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