BPO Sales Manager – Outsourcing (Remote, AU/NZ Market)

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TYPE OF WORK

Full Time

SALARY

5.25

HOURS PER WEEK

38

DATE UPDATED

Oct 17, 2026

JOB OVERVIEW

Arkero is an Australian specialist recruitment and staffing company connecting AU/NZ businesses with skilled Philippines-based professionals. We focus on four sectors: Trade & Construction, Real Estate, NDIS & Healthcare, and Accounting. We run fully remote and we’re scaling fast.

The Role
This is a player-coach role with three parts: lead the team, close deals yourself, and keep improving how we sell. You’ll take ownership of our sales engine, find what’s working and what isn’t, and fix it.

Lead

Manage and coach our BDMs on calling, follow-ups, and closing
Set daily and weekly activity targets and hold the team to them
Review call recordings and give direct, practical feedback
Run regular sales meetings and one-on-ones

Sell

Carry your own pipeline and close AU/NZ business owners on outsourced staffing
Run discovery calls, scope roles, and send proposals and quotes
Convert inbound advertising leads into booked calls and signed clients
Lead by example on the phone

Fine-Tune and Improve

Audit our scripts, email sequences, and sector targeting, then rewrite what’s underperforming
Track conversion at every stage and find where deals are dropping off
Test new angles, offers, and outreach approaches and keep what works
Build and document a repeatable sales playbook for each sector
Keep CRM data clean and report weekly on pipeline and results

What You’ll Bring

3+ years selling outsourcing, BPO, offshore staffing, or recruitment services
Proven record closing AU, NZ, US, or UK clients
Experience leading or coaching a sales team
A track record of improving a sales process, not just following one
Strong English and confidence on the phone with business owners
Comfortable with CRM and outreach tools (Apollo, Smartlead, KrispCall or similar a plus)
Self-driven and organised in a fully remote setup
Bonus: experience in trades, real estate, healthcare/NDIS, or accounting

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