CAR DEALER BACK OFFICE

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TYPE OF WORK

Any

SALARY

open

HOURS PER WEEK

40

DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

Job Title: Virtual Assistant – Car Dealership Administration & Commercial Property Management
Job Type: Full-Time or Part-Time (depending on availability)
Location: Remote
Business Hours: Must be available during U.S. business hours
Industry: Automotive Sales, Commercial Real Estate & Property Management

About the Position
We are looking for a dependable, organized, and detail-oriented Virtual Assistant to assist with the daily operations of our car dealership and commercial property management business.

The ideal candidate will be comfortable communicating with customers, answering phone calls, responding to emails, posting online advertisements, scheduling appointments, following up with leads, and providing general administrative support.

This position requires someone who can multitask, stay organized, communicate professionally, and work independently while keeping daily business operations running smoothly.

The right candidate will help us save time, improve customer communication, maintain accurate records, and ensure that important tasks and follow-ups are completed on time.

Key Responsibilities
1. Car Dealership Administration & Customer Service
Answer incoming phone calls and respond to customer inquiries professionally.
Make outbound calls to follow up with prospective customers and existing leads.
Schedule, confirm, and manage customer appointments.
Respond to emails, text messages, and online inquiries promptly.
Follow up with customers interested in purchasing or inquiring about vehicles.
Maintain customer contact information and update lead records.
Keep track of appointments, customer requests, and follow-up reminders.
Provide general administrative support to help the dealership operate efficiently.
Communicate professionally with customers and direct questions to management when necessary.
2. Online Advertising & Marketing
Create and post vehicle advertisements on approved online platforms.
Upload vehicle photos and ensure descriptions, pricing, and other details are accurate.
Update, renew, or remove advertisements as inventory changes.
Monitor incoming inquiries generated by online advertisements.
Respond to interested buyers and follow up with potential customers.
Help organize vehicle information, photos, and marketing materials.
Assist with basic online marketing and advertising tasks as needed.
Track inquiries and appointments generated from advertisements.
3. Appointment Scheduling & Follow-Up
Manage the business calendar and schedule appointments.
Confirm appointments by phone, email, or text.
Send appointment reminders and follow up with customers who have not responded.
Reschedule appointments when necessary.
Maintain an organized calendar and ensure important meetings are not missed.
Keep management informed of upcoming appointments and outstanding follow-ups.
4. Commercial Property Management Support
Provide administrative assistance with commercial real estate and property management activities.
Respond to routine emails and inquiries from tenants, property owners, vendors, and other contacts.
Assist with posting and updating commercial property advertisements and listings.
Help coordinate appointments, property tours, inspections, and maintenance visits.
Communicate with contractors and service providers to schedule work and obtain updates.
Track maintenance requests and follow up on outstanding issues until they are resolved or escalated.
Organize property files, contracts, invoices, correspondence, and other documents.
Maintain spreadsheets and records related to properties, tenants, vendors, and expenses.
Assist with tracking lease dates, renewals, insurance documents, and other important deadlines.
Help prepare reports, correspondence, and general property management paperwork.
Provide other administrative support related to commercial property operations as needed.
5. General Administrative Assistance
Manage email inboxes and organize incoming correspondence.
Perform data entry and maintain accurate digital records.
Update spreadsheets, contact lists, calendars, and databases.
Prepare basic reports and administrative documents.
Organize electronic files and maintain orderly records.
Monitor outstanding tasks and provide regular progress updates.
Assist with special projects and other business-related administrative duties.
Qualifications & Skills
The ideal candidate should have:

Excellent written and spoken English.
Professional telephone communication and customer service skills.
Previous experience in virtual assistance, administration, customer service, automotive sales support, real estate, or property management.
Strong organizational skills and attention to detail.
Experience with email management, appointment scheduling, and data entry.
Familiarity with online advertising and listing platforms.
Basic knowledge of Microsoft Office, Google Workspace, spreadsheets, and calendars.
The ability to manage multiple tasks and meet deadlines.
A proactive attitude and the ability to follow through without constant supervision.
A reliable computer, stable high-speed internet, and a quiet workspace suitable for phone calls.
The ability to maintain confidentiality and handle business information responsibly.
Experience with CRM systems, dealership inventory platforms, commercial property listings, and property management software is an advantage.

What We Are Looking For
We want someone who is reliable, professional, resourceful, and interested in building a long-term working relationship.

You should be comfortable taking initiative, keeping track of details, communicating clearly, and asking questions when clarification is needed. We value someone who follows through on assignments, keeps management informed, and takes pride in doing quality work.

Training and instructions will be provided for our business processes and systems.

Work Schedule & Compensation
Remote position working from the Philippines.
Work schedule to be agreed upon based on business needs and the candidate's availability.
Must be able to work during agreed-upon U.S. business hours.
Compensation will depend on experience, qualifications, and agreed working hours.
Opportunity for a long-term working relationship for the right candidate.
How to Apply
Please include the following in your application:

A brief introduction about yourself and your relevant work experience.
Your experience with customer service, phone calls, appointment setting, and email management.
Any experience working with car dealerships, online vehicle advertisements, real estate, or property management.
The software, websites, and tools you have used in previous positions.
Your expected monthly salary or hourly rate.
Your available working hours and whether you can work during U.S. Pacific Time business hours.
Your resume and, if available, references from previous employers.
Important: Please explain how your previous experience would help you manage both dealership administrative tasks and commercial property management support.

We are looking for someone who is dependable, communicates well, and can help keep our businesses organized and operating efficiently.

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