Accounts Receivable Specialist

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TYPE OF WORK

Full Time

SALARY

$6 / hour

HOURS PER WEEK

40

DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

About Rael
Founded in Los Angeles in 2017 by three Korean American women, Rael is a fast-growing women’s wellness brand bringing together period care, intimate care, and skincare in a way few brands do. Inspired by K-beauty innovation and grounded in hormone-informed science, Rael creates effective, thoughtfully designed products that support women throughout their cycles and lives.

What began with organic cotton cover pads has grown into a globally recognized brand. Today, Rael is the #1 pad brand and #2 pimple patch brand on Amazon. Rael products are available through Amazon and in more than 20,000 retail locations across the United States, including Target, Whole Foods Market, Walmart, CVS Pharmacy, Ulta Beauty, and Walgreens, as well as more than 40,000 retail locations globally.

Rael has been named to the Inc. 5000 list and recognized by Glossy, Allure, Cosmopolitan, and Good Housekeeping, while its CEO has been honored by EY for her entrepreneurship and leadership. If you are passionate about building a mission-driven brand and helping shape the future of women’s wellness, we would love for you to join us.

About the Role
As we continue to expand our operations, we are seeking a detail-oriented and results-driven Accounts Receivable Specialist to manage collections specifically for major retail accounts, including Target, Walmart, Ulta, CVS, Walgreens, US Grocery, and US E-commerce. The ideal candidate will play a critical role in ensuring accurate invoicing, timely payments, weekly reconciliations, and the resolution of discrepancies while maintaining positive relationships with these key accounts. Your meticulous attention to detail and strong organizational skills will contribute to the accuracy and efficiency of our financial operations. Given the sensitivity of this role, you will have the utmost professional integrity and a commitment to maintain the confidentiality of sensitive company information. Most importantly, we hope you share our enthusiasm for our products and the mission that drives us.

If you are passionate about what we do and eager to contribute to our cause, we would love to hear from you!

What You’ll Do
• Collections:
o Monitor and manage aging reports to ensure timely collection of outstanding payments
o Follow up with all customers to resolve overdue accounts and secure payments (using either NetSuite dunning modules or manual follow-ups)
o Lead maintenance of AR within all customer portals
• Account Reconciliation:
o Reconcile payments and ensure proper application to outstanding invoices weekly
o Reconcile deductions and ensure proper application of all customer incentives and marketing expenses at retail weekly (e.g. promotions, markdowns, virtual merchandising, etc.)
o Reconcile all payments and deductions against month-end reports from retailer portals monthly
o Lead retailer accrual expense reconciliation for customer incentives and marketing expenses, working closely with the sales team and reconciling all items accrued vs. actual expenses received during the month
• Deduction management:
o Identify and resolve discrepancies, including chargebacks, deductions, and short payments
o Work with 3rd party dispute vendors ensure resolution of chargebacks are on track for Walmart, Target, CVS, Walgreens, Ulta, and other groceries
• Relationship Management:
o Check and respond to AR emails daily, including customer requests for monthly statements
o Serve as the primary point of contact for US wholesale accounts regarding payment inquiries and disputes
o Build and maintain strong professional relationships with client representatives and internal sales teams
• Documents and reporting:
o Generate weekly sales performance reports from the system, formatting and structuring the data by customer with high accuracy
o Maintain accurate records of all communications and transactions related to accounts receivable
o Provide regular updates and reports on account status, collection efforts, and any escalated issues
o Assist with certain month end reporting duties including booking Allowance for Doubtful Accounts / Bad Debt
o Lead new customer registrations (ad hoc)
o Lead COI updates within retailer portals (ad hoc / once a year)
• Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required now or in the future. The role may evolve to meet the changing needs of the company.
Experience & Qualifications
• Experience working with US Wholesalers – specifically one or more including Target, Walmart, Ulta, CVS, Walgreens, or various grocery (KeHe, UNFI, HEB, Meijer, etc.) and E-commerce retailers (Thrive Market, iHerb, etc.)
• 5-6 years of relevant experience in Accounting/Finance is preferred but training will be provided
• Proficient in Microsoft 365 and Google Workspace, particularly Word, Excel, Google Sheets, and PowerPoint to create clean, professional documents and presentations.
• Bachelor’s degree in accounting/finance, or equivalent work experience is preferred

Interpersonal Skills
• You take pride in producing accurate, timely, high-quality work and catching the small things that make a big difference
• Comfortable communicating clearly and effectively with team members at all levels, whether it’s through email, reports, or face-to-face conversations.
• Highly responsive and reliable in communication, promptly acknowledging messages, keeping team members updated, and maintaining proactive communication in a remote environment.
• Eager to learn and enthusiastic about taking on new challenges, expanding your skill set, and growing with the team.
• You are skilled at staying organized, meeting deadlines, taking ownership of your work, and operating independently with minimal oversight.
• Always ready to pitch in and go the extra mile to support your teammates and help the team succeed.

Additional Preferred Experience & Skills
• Experience with NetSuite (or similar ERP systems) is a strong plus.
• Experience leveraging AI productivity tools (e.g., Gemini, ChatGPT, Claude, Copilot) to streamline workflows and boost efficiency is a plus.

Position Details
• Anticipated base compensation range: $6 per hour
• Job Type: Full-time
• Work arrangement: This is a 100% remote role and requires US working hours of 8:00am – 5:00pm PST

Benefits & Perks
• 5 days (40 hours) of PTO given on 6-month anniversary, followed by 10 days (80 hours) of PTO per year. Option to take 8 additional unpaid days off as needed (with maximum of 18 days off per year)
• Eligible for early release days in line with company holiday schedule
• $20 birthday bonus
• $100 tech reimbursement at start of employment

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