Operations Assistant for E-Commerce (Shopify)

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TYPE OF WORK

Any

SALARY

$6-$8/hr

HOURS PER WEEK

40

DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

!!! READ ENTIRE JOB POST BEFORE APPLYING !!!

The Role

Our Product Operations Assistant role will be responsible for managing the process that ensures that our nurse entrepreneurs are able to place their orders on our platform with ease. Our nurse entrepreneurs need to acquire supplies in order to serve their clients and rely on us to manage the operations of ordering and fulfillment behind the scenes.

In this role, your primary responsibility will be to manage our supplies operations and fulfillment process including:

Register new accounts eligible to use our supplies platform
Monitor our platform for incoming orders and payments
When an order is received through our platform, place that order with the appropriate supplier
Daily reconciliations between our platform orders and the supplier orders
Occasional customer service via email to ensure lost or incorrectly placed orders are identified and resolved
Escalate any serious issues to your manager
Identify and recommend opportunities to improve the process
Additional ad hoc responsibilities as requested by your manager or the product and engineering team including activities such as manual testing of new product features and data entry.

We’re looking for candidates who:

Have experience working with US customers in a similar role (e.g., e-commerce store management).
Experience working with Shopify (and the likes of it).
Experience with basic data analysis tools like Microsoft Excel.
Are willing to work US hours (as late as 8p ET on weekdays).
Boast strong written and verbal English skills.
Exhibit high attention to detail and reliability.
Can execute tasks efficiently and effectively.

Additional requirements:
Reliable internet connection (>10mbps).
Quiet working environment.
Proficiency in English.

Bonus if:
You have previously worked in a healthcare/beauty/wellness business.
You have experience with project management tools like Asana or Trello.
Experience with QA (Quality Assurance) manual testing

To apply, please use the link below:
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