AMAZON / TIKTOK STORE MANAGER

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TYPE OF WORK

Full Time

SALARY

$1200+ Based on experience

HOURS PER WEEK

40

DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

AMAZON / TIKTOK STORE MANAGER — WORK DIRECTLY WITH THE BRAND OWNER
Full-Time | Remote | Long-Term | Not an Agency

ABOUT THE ROLE
I own a growing US consumer products brand in the outdoor and lifestyle space. We sell on Amazon and TikTok Shop, with a direct-to-consumer site in development. We have a focused catalog of physical products with several variation families, and more launches coming.
This is not an agency job. You will not be juggling multiple clients or reporting to an account manager. You will work one-on-one with me, the brand owner, on one store — and your results will be easy to see.
I already work with an outside agency for PPC. Your job is everything else on Amazon: keeping the store healthy and accurate, fixing problems before they cost sales, and growing conversion. Within your first few months, you will also take over day-to-day TikTok Shop operations.
I am looking for someone who finds problems before I do, fixes them correctly the first time, and reports results with numbers.

WHAT YOU WILL OWN
STORE HEALTH & CATALOG ACCURACY
- Daily check of Seller Central: Buy Box, suppressed or inactive listings, pricing errors, stranded inventory, account health
- Keep every listing accurate and consistent — attributes, dimensions, weights, materials, pricing and promotions across each variation family
- Build and maintain parent/child variation families correctly, including flat file uploads, without breaking what already works
- Open, manage and escalate Seller Support cases until they are actually resolved
- Catch FBA fee errors, wrong package dimensions and weights, and reimbursement opportunities
LISTING CONVERSION
- Titles, bullets, descriptions, backend search terms, A+ Content and Brand Story
- Copy that sounds like a real person talking to a US buyer — not generic AI text
- Run A/B tests through Manage Your Experiments, then publish the winner
- Structure listings and Q&A for Rufus and AI-driven search
REVIEWS, RETURNS & LAUNCHES
- Protect review count and rating; know how variation changes affect shared reviews
- Analyze return reasons by product and turn them into listing or product fixes
- Run new SKU launches: listing setup, Vine, deals, coupons and creator programs (Amazon Creator Connections)
- Work with the PPC agency — share listing changes, inventory status and launch plans so ads and listings stay aligned
INVENTORY & SHIPMENTS
- Monitor inventory levels, flag stock-out risk early and recommend reorder timing
- Create and check FBA/AWD inbound shipments with our 3PL; resolve inbound discrepancies
- Watch IPI, storage fees and aged inventory; handle removals and liquidation when needed
REPORTING
- A short weekly KPI report built on real numbers, not long write-ups
TIKTOK SHOP (WITHIN 60–90 DAYS)
- Take over daily TikTok Shop operations: listings, orders, returns, samples and affiliate creator management
- Training and existing tools will be provided; prior TikTok Shop experience is a strong plus

HOW WE WORK
- You get clear monthly goals, clear authority on what you can change on your own, and fast decisions from the owner when you need them.
- AI tools are welcome, but you double-check the work and you own the result.
- Accuracy matters more than speed. A fix is not finished until it shows correctly on the live listing.

REQUIREMENTS
Experience: 3+ years managing Amazon FBA Seller Central for a US brand, hands-on. Agency experience is fine, but you must have personally done the work.
Catalog skills: Comfortable with flat files / category listing reports, variation families, browse nodes and attribute troubleshooting. You know what can go wrong and how to avoid it.
Seller Support: Proven ability to get cases resolved — catalog fixes, dimension and fee disputes, reimbursements, listing reinstatements.
Track record: Specific, measurable results you can show: conversion lift, rank gains, recovered reimbursements, successful launches.
Image and Video Editing (strongly preferred): Experience with image creation and video editing will be weighted heavily.
TikTok Shop (strongly preferred): Hands-on experience running a TikTok Shop — product listings, orders and returns, affiliate/creator outreach and samples, and shop promotions. Tell us what you ran and the results.
English: Excellent written English. You write copy for US shoppers and communicate directly with the owner.
Tools: Seller Central (daily), Helium 10 or similar, Canva or Photoshop for basic image edits, TikTok Seller Center.
Availability: Full-time, with some overlap with US business hours for a weekly call.

COMPENSATION
Base: Based on experience
Bonus: Performance bonus tied to clear monthly KPIs
Start: Paid trial period, then long-term full-time
This role grows as the brand grows.

HOW TO APPLY
Complete all four steps. Incomplete applications will not be reviewed. Applications that read as copy-pasted AI answers will not be reviewed. I want your own thinking.
Use the subject line: "Brand Direct — [Your Name]".
Step 1 — Resume and short note
Your resume plus 3–5 sentences: what brands you have managed, the revenue scale, and what you personally did (not your team).
Step 2 — Before-and-after example
Show one listing you fixed or improved: the before, the after, and the measurable result. If you cannot share results, explain why.
Step 3 — Short written answer (150 words max)
"Sessions on your top-selling ASIN are steady, but its conversion rate dropped from 18% to 11% over the last two weeks. Walk through what you check first, in what order, and what you would change. What would you NOT change without the owner's approval?"
Step 4 — 3–5 minute screen recording
Record a short Loom (or similar) walking through how you would audit an Amazon listing for errors. Use any public listing. Talk us through what you look at and why.

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