Sales Representative

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: TYPE OF WORK

Full Time

: SALARY

$400/month

: HOURS PER WEEK

40

: DATE UPDATED

Oct 13, 2026

JOB OVERVIEW

Sales virtual Assistant & Lead Follow-Up Specialist
Company: Elite Cleaning Services Group LLC
Position: Virtual Sales & Lead Follow-Up Specialist
Work Type: Remote
Department: Sales / Customer Acquisition

About Elite Cleaning Services Group
Elite Cleaning Services Group is a growing professional cleaning company providing residential, recurring, vacation rental, and commercial cleaning services. We are focused on delivering a 5-star customer experience while continuing to grow our recurring client base.
We are looking for a motivated, confident, and organized Virtual Sales & Lead Follow-Up Specialist who can help us respond to leads quickly, build relationships with potential customers, follow up consistently, and turn inquiries into booked cleaning services.

What You'll Be Doing
Your primary responsibility will be to convert incoming and existing leads into booked cleaning appointments.
Daily responsibilities may include:
Responding quickly to new leads by phone, text, and email
Calling potential customers to understand their cleaning needs
Following up with leads who have not yet booked
Re-engaging older leads and past customers
Explaining Elite Cleaning Services' services, pricing, promotions, and booking process
Asking qualifying questions to determine whether a lead is a good fit
Handling common customer objections professionally
Creating urgency and confidently asking customers to book
Sending booking links, estimates, deposit links, and follow-up messages
Following up on unpaid deposits when necessary
Encouraging one-time customers to become recurring clients
Following up with previous customers for reactivation opportunities
Maintaining accurate notes and updating lead/customer information
Tracking leads through the sales pipeline
Reporting daily sales activity and results
Communicating closely with management regarding leads, bookings, and customer concerns

What We're Looking For
The ideal candidate is:
Confident speaking with customers on the phone
Comfortable making outbound sales and follow-up calls
Friendly, professional, and persuasive
Able to communicate clearly through phone, text, and email
Persistent without being overly aggressive
Comfortable asking for the sale
Organized and able to manage multiple leads at the same time
Reliable and consistent with scheduled work hours
Coachable and willing to follow our sales process
Able to handle objections and rejection without becoming discouraged
Self-motivated and results-driven
Comfortable working in a fast-paced small-business environment

Preferred Experience
Previous experience in any of the following is a plus:
Inside sales
Appointment setting
Customer service
Lead follow-up
Telemarketing
Home-service sales
Cleaning-company sales
CRM or lead-management software
Experience is helpful, but attitude, communication skills, reliability, and the ability to learn our sales system are extremely important.

Key Performance Expectations
Performance will be measured by areas such as:
Speed of response to new leads
Number of outbound calls and follow-ups completed
Lead contact rate
Number of qualified leads
Number of cleaning appointments booked
Sales conversion rate
Recurring clients acquired
Reactivated past customers
Follow-up completion
Accuracy of CRM/customer notes
Attendance and reliability

The Type of Person Who Will Succeed Here
You will do well in this role if you enjoy talking to people, following up, solving customer problems, and closing sales.
We don't want someone who simply sends one message and waits for the customer to respond.
We are looking for someone who understands that sales requires consistent follow-up and who is comfortable calling, texting, following up again, overcoming objections, and confidently asking:
"Would you like me to get your cleaning scheduled?"

Training
You will receive training on:
Elite Cleaning Services and our cleaning packages
Pricing
Residential cleaning
Recurring cleaning
Deep cleaning
Move-in/move-out cleaning
Vacation rental cleaning
Commercial cleaning
Lead qualification
Our sales scripts
Objection handling
Follow-up strategies
Promotions
Booking procedures
Deposits
CRM/lead tracking
Converting one-time customers into recurring clients

Our Goal
Our goal is not simply to answer inquiries.
Our goal is to provide an excellent customer experience while turning qualified leads into booked customers and long-term recurring clients.
We are looking for someone who wants to learn, grow with the company, and become an important part of Elite Cleaning Services' sales team.

APPLY HERE: ----------

SKILL REQUIREMENT

Outbound Sales Customer Service Sales

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Sales Representative

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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