ONLY WITH EXPERIENCE ! KILLER DISPATCH & ADMIN ROLE FAMILIAR WITH CA LABOR LAW AND ACCOUNTING

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TYPE OF WORK

Full Time

SALARY

$5.5/HR

HOURS PER WEEK

TBD

DATE UPDATED

Oct 13, 2026

JOB OVERVIEW

We are a California home improvement and construction company (Los Angeles + Bakersfield) and we're looking for one person who can run our back office and own our dispatch. This is not an entry-level VA role. We need someone with proven US experience who treats this business like their own.

**What you'll own**

*Dispatch and lead management (most important)*
- Answer canvasser lead calls, book appointments, confirm them, and keep the calendar full
- Rehash every lead that didn't close: call back, overcome objections, and turn a "no" into a booked appointment
- Fight for every lead — nothing gets dropped, nothing gets forgotten
- Keep the CRM accurate and current at all times

*Office and finance*
- Run US payroll every two weeks and stay on top of California labor law requirements
- Record every single expense the day it happens, and keep our invoice cycle and books clean
- Run customer finance applications and follow them through to funding
- Order materials, get approvals, and track every material payment
- Review contracts for completeness (dates, signatures, initials, payment schedule)

*Communication*
- Keep all WhatsApp groups updated daily — office, material, reps, and field
- Be the person everyone knows they can rely on for a fast, clear answer

*Workflow*
- Look at how the office runs and make it better. Build checklists, fix gaps, create systems. We want someone who sees a mess and can't leave it alone.

**Must-have (do not apply without these)**
- Proven experience with US accounting and bookkeeping (QuickBooks or similar)
- Proven experience running US payroll
- Working knowledge of California labor law (overtime, meal breaks, final pay, etc.)
- Dispatch or appointment-setting experience with a real track record of rehashing and closing
- Fluent spoken and written English — you'll be on the phone with US customers all day
- Hyper organized, detail-obsessed, and self-driven. You follow up without being asked.
- Reliable internet, quiet workspace, and ability to work US Pacific hours

**Nice to have**
- Home improvement, construction, or solar industry experience
- Spanish

**What we offer**
- Full-time, long-term position with a growing company
- Direct access to the owner and real responsibility
- Pay based on experience, with performance bonuses for booked and closed leads

**How to apply**
Reply with:
1. Your resume
2. A short voice recording (1–2 minutes) telling us about your dispatch/rehash experience
3. One example of a workflow or process you built or fixed at a previous job
4. Your expected monthly salary (USD)

Applications that skip any of the four will not be considered.

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