Full Time
TBD
40
Oct 12, 2026
We are a fast growing, US based done for you credit repair company that has helped thousands of clients remove negative items, raise their scores, and get approved for homes, cars and credit cards. Our pages are busy every day with messages and comments, and we need someone to keep them active, responsive and on brand.
PLEASE NOTE: This role does NOT include running, managing or optimizing paid ads. We already have a team for that. This role is focused on messages, comments and content creation.
WHAT YOU WILL DO
1. Monitor and Respond to DMs
Check
Respond to every new message within 1 hour during business hours
Answer common questions using our FAQ script
Forward current client questions to our customer service team
2. Reply to Comments
Reply to every comment on our posts and ads within 1 hour (replying only, not managing the ads)
Engage back on general comments to keep our posts active
Hide spam and inappropriate comments
Flag complaints to management. Never argue publicly.
Check comments on weekends, at least 2 times per day
3. Create Content to Our Brand Style
Design posts and flyers in Canva, Photoshop or any tool you prefer. What matters is the final result.
Create client results posts, client reviews, education carousels and promo flyers
Edit short Reels (15 to 60 seconds) in CapCut or similar
Blur all client personal information before posting
Every design must match our brand style and be approved by the owner. Expect revisions until it’s right. We are very particular about how our brand looks.
4. Post Daily
DESIGN LEVEL WE EXPECT
Clean, bold and straight to the point. Real photos and real client results. Nothing cluttered and no AI generated images. We want a unique look, not a copy of other brands.
REQUIREMENTS
• 2+ years managing
• Strong design skills in Canva, Photoshop or similar. Your portfolio must show clean, professional, high end work.
• Video editing skills (CapCut or similar)
• Excellent written English with fast, friendly replies
• Available Monday to Friday, 9am to 6pm US Eastern
• Reliable internet and a backup plan for power outages
• Meets deadlines. This role runs on a daily schedule.
• Open to feedback and revisions